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Sales Assistant

The Bridge S.p.A.

Monza

In loco

EUR 10.000 - 30.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

A retail company in Monza is looking for an Associate to provide exceptional customer service and maximize sales. Candidates should have at least 3 years of experience in a customer-facing role and be fluent in English. The role involves advising clients, managing sales operations, and ensuring store standards are met. This full-time position requires strong customer service and communication skills as well as a foundation in retail or service industries.

Competenze

At least 3 years of working experience in a customer-facing role.
Fluency in English (written & spoken) is strongly desired.
Experience in the retail or service industry.

Mansioni

Maximize sales for the store.
Develop enduring relationships with clients.
Provide product information to customers.

Conoscenze

Customer service skills

Sales skills

Communication skills

Retail experience

Fluency in English

To provide consistent and exceptional standard of customer service in the store.

The Role

To maximize sales for the store;
To develop enduring relationships with clients;
To provide product, promotion, and pricing information by clarifying customer request;
To approach customers and offer them advice and support on product to persuade them to buy;
To manage promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices;
To understand and be able to advise customers on smart professional dress and appearance;
To resolve order and inventory problems by investigating data and history;
To handle returns of merchandise;
To maintain a clean and orderly environment in the store at the highest standard;
To support the team on the general operations of the “The Bridge” store;
To arrange merchandise on shelves according to popularity and other criteria;
To operate cash registers and close daily revenues;
To maintain customer database by inputting customer profile and updates;
To go the “extra mile” to meet targets.