Remote Senior AI CS Leader for Enterprise Value

indigo.ai; Remoto; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading AI solutions provider in Italy seeks a Senior AI Customer Success Manager to enhance the success of key clients in various sectors. The ideal candidate should have over 4 years of experience in consulting and customer success, particularly in enterprise environments. Responsibilities include leading AI initiatives, managing senior stakeholders, and ensuring customer satisfaction. This fully remote role may periodically require travel to meet clients, offering competitive compensation and a flexible work environment.

Servizi

Competitive salary

Performance-based Bonus

Flexible work environment

Dedicated education budget

Career Development Plan

Company retreats

Unlimited coffee

Competenze

• 4+ years experience in Consulting, Customer Success, or Project Management.
• Proven ability to manage complex projects effectively.
• Experience in Energy & Utilities or regulated industries valued.
• Fluency in Italian and English (C1+).

Mansioni

• Lead end-to-end AI initiatives within complex environments.
• Build and maintain trusted relationships with senior stakeholders.
• Guide clients through adoption of AI solutions and optimization.
• Ensure high client satisfaction and identify expansion opportunities.

Conoscenze

Consulting

Customer Success

Project Management

Stakeholder Management

Analytical Thinking

Technical Curiosity

Strumenti

HubSpot

Salesforce

Descrizione del lavoro

A leading AI solutions provider in Italy seeks a Senior AI Customer Success Manager to enhance the success of key clients in various sectors. The ideal candidate should have over 4 years of experience in consulting and customer success, particularly in enterprise environments. Responsibilities include leading AI initiatives, managing senior stakeholders, and ensuring customer satisfaction. This fully remote role may periodically require travel to meet clients, offering competitive compensation and a flexible work environment.