Remote Italian Customer Support Specialist

Sitel Corp.; Remoto; EUR 30.000 - 38.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking an Italian Customer Advisor for Airbnb, offering a remote work opportunity from Italy. The ideal candidate will possess native-level Italian and advanced English skills, with strong communication and analytical abilities. Daily responsibilities include managing queries from hosts and guests, ensuring service quality, and contributing to team goals. Competitive wages and professional training are part of the benefits package, alongside career growth opportunities.

Servizi

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Competenze

• Fluency in Italian at a native level, and advanced English proficiency.
• Ability to listen attentively and communicate effectively through phone and writing.
• Strong problem-solving skills with a keen attention to detail.

Mansioni

• Manage queries from hosts and guests.
• Present the best available solutions to users.
• Meet service quality and productivity targets.

Conoscenze

Native or proficient level of Italian (C2)

Advanced level of English (C1)

Strong communication skills

Analytical and problem solving skills

Descrizione del lavoro

A leading customer service company is seeking an Italian Customer Advisor for Airbnb, offering a remote work opportunity from Italy. The ideal candidate will possess native-level Italian and advanced English skills, with strong communication and analytical abilities. Daily responsibilities include managing queries from hosts and guests, ensuring service quality, and contributing to team goals. Competitive wages and professional training are part of the benefits package, alongside career growth opportunities.