Rail QA Specialist: Incident Mgmt & Continuous Improvement

Hitachi Rail S.p.A.; Pistoia; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading railway technology company in Pistoia, Italy seeks a Product Quality Assurance Specialist. This role involves managing product and service incidents, ensuring compliance with railway regulations, and supporting continuous improvement processes. Candidates should hold a Bachelor’s Degree in Engineering and possess strong technical, documentation, and communication skills in English. The position requires a willingness to travel to suppliers or external sites as needed.

Competenze

• Familiarity with national and international railway safety and quality regulations.
• Basic knowledge of materials and technologies used in railway products.
• Ability to prepare and manage technical documentation and quality reports.
• Effectively communicate with teams and suppliers.
• Familiarity with quality management tools like Ishikawa Diagram and FMEA.
• Strong curiosity and capability to question assumptions.

Mansioni

• Manage Product and Service Incidents and escalate issues as necessary.
• Monitor incident management until closure, providing regular updates.
• Identify root causes of incidents and contribute to continuous improvement.
• Coordinate information from the Incident Response Team for business continuity.
• Ensure timely incident reports and periodical reporting.

Conoscenze

Knowledge of railway regulations and standards

Technical skills

Documentation skills

Communication and collaboration skills

Use of quality tools

Critical Thinking

Problem Definition

Analytical Thinking

Willingness to travel

Formazione

Bachelor’s Degree in Engineering or similar

Strumenti

Quality management software

Descrizione del lavoro

A leading railway technology company in Pistoia, Italy seeks a Product Quality Assurance Specialist. This role involves managing product and service incidents, ensuring compliance with railway regulations, and supporting continuous improvement processes. Candidates should hold a Bachelor’s Degree in Engineering and possess strong technical, documentation, and communication skills in English. The position requires a willingness to travel to suppliers or external sites as needed.