Professional Services Consultant

NetWitness; Rimini; In loco; EUR 40.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading cybersecurity firm in Rimini seeks a professional to provide technical leadership and consultative services. The role involves managing complex projects and helping clients enhance their security posture through threat detection and incident response. Strong communication skills and technical expertise are essential for success in this position.

Competenze

• Understanding of logging mechanisms for network and security solutions.
• Proficiency in logs, events, packets, and incident analysis.
• Professional-level English communication skills.

Mansioni

• Provide technical and consultative services on solutions.
• Manage multiple workstreams and ensure projects adhere to methodology.
• Develop detection content and assist customers in threat hunting.

Conoscenze

Technical leadership

Analytical abilities

Strong communication skills

Problem-solving

Strumenti

Syslog

SNMP

ODBC

SFTP

Descrizione del lavoro

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are utilized by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a professional who leverages industry knowledge and technical expertise to assist customers in gaining market share and increasing operational efficiencies. The role involves providing technical and consultative leadership for complex engagements, focusing on industry or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex projects, including workshops, requirement analysis, solution design, documentation, and training.
• Collaborate closely with project managers, team members, and clients to ensure smooth project execution and transition from start to finish.
• Manage multiple work streams, define deliverables, and ensure projects adhere to methodology, margins, planning, and scope.
• Lead quality assurance activities and ensure proper escalation and change control procedures are followed.
• Analyze requirements, develop proposals, and create solutions addressing client needs and evolving challenges.
• Possibly manage or serve as a technical lead on small to medium projects or workstreams within larger projects.
• Understand customer business challenges and develop strategies aligned with long-term goals.
• Analyze data, produce documentation, and deliver work products that ensure customer satisfaction.
• Maintain activity and progress reports, and keep stakeholders informed of issues and activities.
• Provide knowledge transfer, training, and support post-project completion.
• Create detailed project plans, review statements of work, and categorize requirements accordingly.

Technical Responsibilities

• Assist customers in threat hunting and detection, tracking threat actors, and understanding TTPs.
• Develop detection content, use cases, queries, alerts, dashboards, and reports within NetWitness for threat identification.
• Assess visibility gaps and recommend improvements, working alongside incident response teams.
• Support sales project scoping and contribute to technical course development and lab content.
• Participate in training events, webinars, and customer engagements.

Requirements

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Knowledge of networking and security infrastructure, including data flow analysis.
• Strong communication, presentation, and interpersonal skills.
• Analytical and problem-solving abilities.
• Proficiency in logs, events, packets, and incident analysis.
• Experience with collection methodologies like Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Awareness of security threats, trends, and policies.
• Professional-level English communication skills; federal security clearance is a plus.