MILAN SOUTH Station Manager (mwd)

Roadsurfer; Milano; In loco; EUR 50.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading campervan rental company in Milano is seeking a Location Manager to oversee operations, lead a team, and ensure customer satisfaction. The successful candidate will have completed relevant training, possess 1-2 years of experience in car rental or tourism, and excel in communication. This full-time role involves process optimization, team leadership, and maintaining a high level of service. Join us in crafting extraordinary travel experiences!

Servizi

Annual camper budget

Corporate Benefits Platform

Family & Friends Discounts

Competenze

• Successfully completed training or studies in a relevant subject area.
• At least 1-2 years of relevant work experience, preferably in car rental or tourism.
• Experience in leading employees or teams is advantageous.

Mansioni

• Lead and establish the location, collaborating with central departments.
• Implement existing standards and processes and contribute new ideas.
• Maintain constant communication with international teams.

Conoscenze

Labor Cost Analysis

Customer Service

Employee Evaluation

Store Management Experience

Management Experience

Process Improvement

Leadership Experience

Formazione

Training or studies in a relevant subject area

Descrizione del lavoro

Why roadsurfer

TEAMSPIRIT & TEAMEVENTS : Look forward to a collegial atmosphere with flat hierarchies lots of fun and great team spirit as well as regular team events such as joint sports sessions barbecues or just an after-work drink at your station.

EXCHANGE PROGRAM : Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe.

CAMPER BUDGET : You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.

DISCOUNTS : Use our Corporate Benefits Platform and Family & Friends Discounts

CONTRACT : As the station will open in 2026 the start date will be March / April 2026

The role - your passion

Your roadsurfer Station - Location Management : You take on the independent leadership and establishment of the location closely collaborating with central departments to oversee day-to-day operations on-site

Process Optimization : You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns handovers and vehicle preparation)

Collaboration with roadsurfer Stations : You maintain constant communication with all international teams to ensure ongoing improvements

Team Leadership :

As a Team Leader you motivate and lead your on-site team. This includes onboarding effective task planning and quality control

Recruitment :

You have control over building your team and seek the right talent for your location

Fleet Management :

You always have an overview of the local vehicle fleet for rental and sales : documentation maintenance cleanliness and coordination with local service partners

Customer Consultation : You advise customers on our products myroadsurfer abo spots and rent and send them out as happy roadsurfers on the roads of Europe

What you need to surf the wave with us

Successfully completed training or studies in a relevant subject area or comparable qualification

At least 1-2 years of relevant work experience preferably in areas such as car rental tourism or similar - career changers are welcome

Experience in leading employees or teams is advantageous

High service and customer orientation with a friendly and open demeanor

You are a hands-on and effective communicator

You are a resilient problem solver and highly organized

You speak excellent english on top you also speak the language for the country you applied for fluently

Drivers license Class B

Ready to surf

We look forward to receiving your application! If you have any questions feel free to reach out to us at and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europes largest campervan rental 2021 we launched our platform roadsurfer spots in addition to our other products rent abo and sales a platform where you can discover and book unique camping spots. But thats only the beginning. We are growing fast so hop on board and join us on our journey. The roadsurfer philosophy is simple : rent an RV start your adventure be happy. Come ride the wave with us!

Required Experience :

Manager

Key Skills

Labor Cost Analysis,Customer Service,Employee Evaluation,Store Management Experience,Algebra,Management Experience,Process Improvement,Profit & Loss,Leadership Experience,Supervising Experience,Aviation Experience,3PL

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 1 - 2