Key Account Manager Marketplace - Fashion/Underwear/Kids Sector - Permanent (W/M/X)

Veepee; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading retail company in Milano is looking for a Key Account Manager for the Fashion/Underwear/Kids sector. The ideal candidate should have at least 3 years of experience in a similar role within the e-commerce industry. Responsibilities include managing relationships with brands, business development to increase marketplace sellers, and analyzing performance metrics. The position offers a dynamic work environment with various benefits, including flexibility and self-education opportunities.

Servizi

Opening hours & flexibility about holidays

Creative international environment

Self-education courses

Restaurant tickets

Free afternoon on birthday

Competenze

• At least 3 years of professional experience in a similar position, ideally in the e-commerce/multi-brand/marketplace sector.
• Must have excellent interpersonal skills and a strong sense of negotiation.

Mansioni

• Manage brands on BrandsPlace marketplace daily, ensuring offer animation and revenue targets.
• Contribute to business development by increasing the number of sellers.
• Create trusting relationships with brands through regular communication.
• Plan and improve marketplace presence and catalog mix.
• Analyze brand performance and report KPIs.
• Coordinate with other marketplace roles and departments.
• Identify and contact new sellers, leading meetings to close deals.
• Act as daily contact for all inquiries from brands.
• Implement initiatives to optimize Marketplace activities.
• Manage International budget accountability.

Conoscenze

Customer service attitude

Business-oriented

Organized

Proactive

Interpersonal skills

Negotiation skills

Proficiency in Excel

Formazione

Higher education in business or marketing

Descrizione del lavoro

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Responsibilities

• Reporting to the Business Manager, the Key Account Manager is responsible for managing the brands present on the BrandsPlace (VEEPEE Marketplace) on a daily basis, ensuring the animation of the offer (analysis, improvement levers, and planning) in line with the revenue target and the expected level of service in the category.
• Contributing to the growth of the categories through business development aimed at increasing the number of sellers present on BrandsPlace (prospecting, pitching, selling, and negotiating until closing the deals).
• Creating a trusting relationship with brands and managing them daily: regular calls, visits, newsletters, setting up and presenting client KPIs.
• Improving presence and performance on the marketplace, planning (building annual business plans), animating the offer (events, themes, finding the best catalog mix – stock, reference, price, etc.).
• Analyzing brand performance in the category and reporting KPIs to all stakeholders.
• Coordinating with other marketplace roles (brand support, business developer, e‑merchandiser, etc.) and internal departments to ensure quality service to brands and an excellent member experience.
• Prospecting and identifying new sellers; initiating contact, leading meetings from pitch to contract signing.
• Acting as their daily contact for all strategic, operational, and technical questions (business, customer service, technical, etc.).
• Being proactive and implementing any initiative likely to develop or optimize the activities of the Marketplace team or the business.
• Management of International budget accountability (B2B).
• Coordination with KAM of the other countries to improve performances, animating the offer of the import and export sellers.

Qualifications

• With higher education in business or marketing, you have at least 3 years of professional experience in a similar position, ideally in the e‑commerce/multi‑brand/marketplace sector.
• You have a customer service attitude and are business‑oriented.
• You are organized and rigorous.
• You are proactive and agile.
• You have excellent interpersonal skills and a strong sense of negotiation.
• Proficiency in Excel is required.

Benefits

• Opening hours & flexibility about holidays and permits.
• The dynamic and creative environment within international teams.
• The variety of self‑education courses on our e‑learning platform.
• Tickets restaurant.
• Free afternoon on your birthday.

Interview Process

• HR interview with the recruiter.
• Interview with the manager.
• Interview with the Sales Director.

Attributes

Seniority level: Associate

Employment type: Full‑time

Job function: Business Development

Industry: Retail

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