Junior Air export - Operations

Kintetsu World Express; Pioltello; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Pioltello is seeking a Junior Air Export Operator to manage air shipments and provide exceptional customer service. The ideal candidate has at least 1 year of experience in freight forwarding, is fluent in English, and possesses strong negotiation skills. This role involves managing the shipment process from booking to invoicing and ensuring compliance with customs regulations.

Competenze

• At least 1 year of experience in the air export department at international freight forwarding companies.
• Good attitude and overall character.
• Fluent English, both written and spoken.

Mansioni

• Complete processing of air shipments from pickup to arrival.
• Provide excellence in customer service for client inquiries.
• Participate in proactive team efforts to achieve goals.

Conoscenze

Customer service excellence

Fluent English

Negotiation skills

Strumenti

MS Office

Descrizione del lavoro

Overview

Air Export Specialist - Operations

KWE Italy is looking for a Junior Air Export Operator to join our office in Milano (Pioltello).

Responsibilities

• Complete processing of air shipments, from the pickup of goods to arrival at the destination; providing information and updates to clients regarding shipment operations; Supporting the sales department in negotiating rates and quotes for services.
• Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints. Special attention to key assigned accounts.
• Participate in proactive team efforts to achieve departmental and company goals.
• Building of airlines relationships, negotiations where needed.
• Complete accurate monthly reports as requested by management and customers.
• Booking of shipments; Organizing loading plans.
• Following of customs compliance rules.
• Direct contact with clients, KWE offices and destination correspondents.
• The candidate will independently manage the shipment processes from booking to invoicing.

Qualifications

• At least 1 year of experience in the air export department at international freight forwarding companies.
• Good attitude and good overall character
• Fluent English, both written and spoken, which will be assessed during the interview.
• Good proficiency in the MS Office suite.