Italian-Speaking Luxury Customer Specialist

EU Best Jobs; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer service provider is seeking individuals to deliver exceptional service in Verona, Italy. Responsibilities include troubleshooting, analyzing customer feedback, and ensuring satisfaction through effective case management. Candidates should possess excellent Italian and good English communication skills, with prior experience in premium or luxury brands being advantageous. This position offers competitive compensation, relocation support, and professional growth opportunities.

Servizi

Complete relocation support

Competitive monthly salary

Health care benefits

Professional growth opportunities

Free online Greek language courses

Competenze

• Previous experience in customer service, ideally in a premium or luxury brand.
• Ability to handle sensitive cases effectively.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting and resolve cases efficiently.
• Call, collect and analyze customer feedback.
• Ensure customer satisfaction by following up on escalated cases.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor's degree preferred

Strumenti

CRM systems

Descrizione del lavoro

A leading customer service provider is seeking individuals to deliver exceptional service in Verona, Italy. Responsibilities include troubleshooting, analyzing customer feedback, and ensuring satisfaction through effective case management. Candidates should possess excellent Italian and good English communication skills, with prior experience in premium or luxury brands being advantageous. This position offers competitive compensation, relocation support, and professional growth opportunities.