Italian-Speaking Global Customer Expert (Remote)

Dila Recruitment; Firenze; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to handle customer communications, ensuring satisfaction and closure of cases. The position offers relocation support to Greece, competitive salary with bonuses, and comprehensive training. Ideal candidates should be fluent in Italian and have strong communication skills in English. Join us for a fulfilling career with opportunities for personal growth.

Servizi

Support for relocation costs

Competitive salary with bonuses

Health care benefits

Free Greek language courses

Competenze

• Fluency in Italian is essential.
• Excellent communication skills in English at B2 level required.
• Strong problem-solving skills and ability to multitask.

Mansioni

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to handle customer communications, ensuring satisfaction and closure of cases. The position offers relocation support to Greece, competitive salary with bonuses, and comprehensive training. Ideal candidates should be fluent in Italian and have strong communication skills in English. Join us for a fulfilling career with opportunities for personal growth.