Italian-Speaking Customer Support Pro — Flexible Hours

Cross Border Talents; Remoto; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An international support company is seeking a Customer Service Representative in Naples, Italy. This role focuses on providing empathetic and timely support to users, enforcing community standards, and resolving issues. Candidates should possess exceptional interpersonal skills, be fluent in Italian and English, and have a proactive approach. The position offers a gross monthly salary of €1100 and performance bonuses, alongside opportunities for training and career development in a supportive corporate culture.

Servizi

Continuous training

Performance bonus

Flexible working conditions

Relocation assistance

Competenze

• Fluent in Italian (C2) and English (B2).
• Proactive attitude and attention to detail.
• Ability to analyze data and identify trends.

Mansioni

• Provide empathetic and accurate support to users.
• Investigate and resolve user issues and account requests.
• Enforce Terms of Use by addressing abuse reports.

Conoscenze

Interpersonal skills

Empathetic communication

Analytical skills

Descrizione del lavoro

An international support company is seeking a Customer Service Representative in Naples, Italy. This role focuses on providing empathetic and timely support to users, enforcing community standards, and resolving issues. Candidates should possess exceptional interpersonal skills, be fluent in Italian and English, and have a proactive approach. The position offers a gross monthly salary of €1100 and performance bonuses, alongside opportunities for training and career development in a supportive corporate culture.