Italian Speaking Customer Care Advisor with relocation & 2.000 bonus

Elemental Insights; Messina; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A customer service company is looking for a motivated Italian-speaking Customer Care Advisor to join their team in Lisbon. This remote role involves addressing inquiries and resolving issues for Italian-speaking customers. Candidates must possess excellent communication skills and be able to multitask effectively. Relocation support is offered for international candidates, including a signing bonus and potential accommodation assistance. The company promotes a supportive work environment and offers various benefits, including training and development opportunities.

Servizi

Competitive compensation package

Relocation assistance

Free surfing lessons

Portuguese language lessons

Competenze

• Must be fluent in Italian (C2) and English (B2).
• Strong customer-centric attitude and excellent communication skills required.
• Ability to solve problems effectively and adapt in a fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail/phone.
• Provide a seamless experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work model

Remote (Must be in Portugal or relocate)

Relocation

Relocation Support offered for international candidates. It includes:

• €1,000 to €3,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: able to multitask in a dynamic and fast-paced work environment
• Basic Computer Skills

Why Join Us

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits