Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Roma; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A marketing services company is seeking a Customer Care Advisor to provide Italian-speaking support. The role involves addressing inquiries and resolving issues through e-mail and phone calls. Interested candidates should have Italian at C2 level and English at B2 level. This position offers competitive compensation, a supportive team environment, and opportunities for career growth, with remote work options available.

Servizi

€1,000 to €2,000 signing bonus

Relocation assistance (flight reimbursement)

Option for accommodation

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level.
• English B2 level.
• Comfortable with multitasking in a dynamic environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Provide Italian-speaking customer support for positive customer experiences.

Conoscenze

Customer-Centric or Sales Attitude

Excellent communication skills

Problem-solving abilities

Adaptability

Basic computer skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented Italian-speaking professional to join us as a Customer Care Advisor in Lisbon. As a Customer Advisor, you will address customer inquiries and resolve issues via e-mail and phone calls.

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation support: offered for international candidates

It includes:

• €1,000 to €2,000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Responsibilities

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Provide Italian-speaking customer support to ensure a seamless and positive experience for customers.

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent communication skills
• Problem-solving abilities
• Adaptability: comfortable with multitasking in a dynamic and fast-paced work environment
• Basic computer skills

Why Join Us

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits

Please upload your CV in English.

Employment details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industry: Marketing Services