Italian Customer Support Advisor - Relocate To Portugal

Velenosi&Meredith; Puglia; Remoto; EUR 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

A global tech and e-commerce company is looking for support staff fluent in Italian for customer service roles in Portugal. This position offers a €2,000 welcome bonus, flight reimbursement, meal allowances, and health insurance. Candidates should be fluent in both Italian and English, with a preference for those with previous customer service experience. The role involves assisting customers via various channels and collaborating with international teams.

Servizi

€2,000 Welcome Bonus

Flight reimbursement

28 days hotel stay

Meal allowance €7.63/day

Private health insurance

Dynamic work environment

Competenze

• Fluent in Italian with strong communication skills.
• Previous experience in customer service is preferred.
• Eligible to work in the EU and ready to relocate.

Mansioni

• Assist Italian-speaking customers via phone, chat, and email.
• Resolve account, order, or product queries with empathy.
• Collaborate with multilingual colleagues in Portugal.

Conoscenze

Fluent Italian (C1+)

English

Customer service

E-commerce experience

Descrizione del lavoro

Overview

Bring your Italian language skills to sunny Portugal and support global e-commerce and tech platforms. Help users enjoy seamless digital experiences while building an international career abroad.

What you'll get

• €2,000 Welcome Bonus to kickstart your move
• Flight reimbursement & 28 days hotel stay for a smooth relocation
• Meal allowance €7.63/day + private health insurance
• Dynamic, international work environment with 2 rotating days off weekly

What you'll do

• Assist Italian-speaking customers via phone, chat & email
• Resolve account, order, or product queries with empathy
• Escalate technical issues to specialised teams when needed
• Collaborate with multilingual colleagues in Portugal

Who you are

• Fluent Italian (C1+) + English
• Previous customer service or e-commerce experience preferred
• EU work eligibility and relocation-ready

Apply via [e-mail] to start your career in Portugal.