Italian Customer Service Agents ( Relocation to Greece)

Velenosi&Meredith; Milano; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading multinational company is seeking a motivated Customer Service Representative to join their international team in Greece. This role requires fluency in Italian and a good level of English, where you will handle customer inquiries and ensure satisfaction. The company offers relocation support, a competitive salary, and opportunities for career growth in a multicultural environment.

Servizi

Relocation support

Competitive salary + performance bonuses

Paid training

Health insurance

Career development opportunities

Competenze

• Fluency in Italian is required to effectively communicate with customers.
• Good command of English enhances communication with team members.
• Previous experience in customer service is beneficial.

Mansioni

• Respond to customer queries through phone, email, and chat.
• Troubleshoot technical issues and provide accurate information.
• Escalate complex issues to internal teams.
• Maintain customer satisfaction through exceptional service.
• Log all interactions and update customer records.

Conoscenze

Fluency in Italian (C1 level or above)

Good level of English (B2 or higher)

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

Overview

We are looking for motivated and customer-oriented individuals to join our clients international customer service team in Greece. As a Customer Service Representative, you will be the first point of contact for customers of well-known global brands, handling inquiries via phone, email, or chat.

Responsibilities

• Respond to customer queries in a timely and professional manner via phone, email, and live chat
• Troubleshoot basic technical issues or product concerns and provide accurate information
• Escalate complex issues to the appropriate internal teams
• Maintain customer satisfaction by delivering exceptional service
• Accurately log all interactions and update customer records

Requirements

• Fluency in Italian (C1 level or above)
• Good level of English (B2 or higher)
• Excellent communication and problem-solving skills
• Previous customer service experience is a plus but not mandatory
• EU citizenship or eligibility to work in Greece

What’s Offered

• Relocation support: Flight to Greece, airport pickup, and accommodation assistance
• Competitive monthly salary + performance bonuses
• Paid training and career development opportunities
• Multicultural work environment with modern offices
• Health insurance and other employee benefits
• Opportunities to grow within a global organization

Send us your resume at [e-mail]