Inside Sales Representative

Thermon; Cusago; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A global leader in thermal management is seeking an Inside Sales Representative in Cusago. You will manage customer inquiries, ensure accurate order processing, and support the sales team with data and reporting. The ideal candidate should have 3-5 years of experience in a relevant field, fluency in English and Italian, and strong communication skills. This role offers an opportunity to contribute to critical industrial operations.

Competenze

• 3-5 years of relevant accounting experience in an international, industrial environment.
• Experience with ERP and CRM systems.
• Fluency in both English and Italian.

Mansioni

• Manage customer inquiries, quotations, and order processing.
• Maintain an orderly system for sales documentation.
• Coordinate with internal departments for smooth order fulfillment.
• Support the external sales team with data and reports.
• Assist in preparing sales forecasts and performance reports.
• Ensure compliance with internal sales procedures.
• Provide support for marketing campaigns and customer outreach.
• Act as a point of contact for customers.

Conoscenze

Customer-focused mindset

Strong communication skills

Structured and proactive approach

Fluency in English

Fluency in Italian

Strumenti

ERP systems

CRM systems

Descrizione del lavoro

Overview

Thermon FATI is a global leader in thermal management, power distribution, and environmental controls. We engineer resilience to empower the planet's most critical industries to thrive.

From chemical plants and maritime operations to rail and transit networks and data centers, our technologies support infrastructure where failure is not an option. We craft solutions that optimize operation, protect assets, and maximize efficiency under extreme conditions across sectors including food and beverages, mining, pharmaceuticals, renewables, and oil & gas.

We care about our customers' success, the well-being of our team, and the reliability of every system we design. Through collaboration, we combine expertise with a trusted global team to partner with our customers and elevate industrial performance standards.

Wherever the world relies on resilient systems, Thermon is there to ensure critical operations excel and endure.

Thermon FATI is looking for an Inside Sales Representative to join our team in Cusago.

Responsibilities

• Manage customer inquiries, quotations, and order processing in a timely and accurate manner


• Maintain an orderly system for sales documentation and customer records


• Coordinate with internal departments to ensure smooth order fulfillment and customer satisfaction


• Support the external sales team with data, reports, and customer insights


• Assist in preparing sales forecasts and performance reports


• Ensure compliance with internal sales procedures and controls


• Provide support for marketing campaigns and customer outreach initiatives


• Act as a point of contact for customers, ensuring a high level of service and responsiveness

Qualifications

• 3-5 years of relevant accounting experience in an international, industrial environment


• Experience with ERP and CRM systems


• Fluency in both English and Italian


• Customer-focused mindset, strong communication skills, and a structured, proactive approach