Hotel Manager - Hotel Rosa Grand - Milano

Starhotels; Milano; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

Un prestigioso hotel di Milano, parte di Starhotels, cerca un Hotel Manager per guidare le operazioni quotidiane e garantire esperienze eccezionali per gli ospiti. Richiediamo un professionista esperto con almeno 5 anni nel settore e laurea in gestione alberghiera, dotato di solide capacità di leadership e problem-solving. Offriamo opportunità di crescita di carriera e un pacchetto di vantaggi esclusivi.

Servizi

Soggiorni scontati all'interno del gruppo

Ticket Restaurant per i pasti

Programma di gestione dei performer

Competenze

• Almeno 5 anni di esperienza in un ruolo simile.
• Esperienza in Food and Beverage e gestione della divisione camere.
• Capacità di gestire budget e previsioni.

Mansioni

• Gestire le operazioni quotidiane dell'hotel e supportare il General Manager.
• Assicurare esperienze memorabili per i clienti e raggiungere gli obiettivi di fatturato.
• Controllare i costi e analizzare i risultati per ottimizzare l'efficienza.

Conoscenze

Gestione operativa

Servizio clienti

Leadership

Problem-solving

Organizzazione

Formazione

Diploma o laurea in gestione alberghiera

Strumenti

Sistemi di gestione alberghiera (Opera preferibilmente)

Descrizione del lavoro

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Hotel Manager - Hotel Rosa Grand - Milano, Milano

Client: Starhotels

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Reference:

bea993251fa8

Job Views:

2

Posted:

14.06.2025

Expiry Date:

29.07.2025

Job Description:

Join Starhotels and become part of our Hotel Rosa Grand in the heart of Milan.

As Hotel Manager, you will be responsible for leading the effective daily operational management of the hotel services. You will supervise and coordinate the Heads of Department to drive efficiency, achieve revenue and guest satisfaction targets.

Your responsibilities include:

• Supporting the General Manager to drive the team and daily operations to provide memorable customer experiences and meet targets.
• Addressing customer concerns and fostering a service recovery culture to enhance loyalty.
• Assisting in developing meaningful hotel budgets and strategic goals.
• Providing effective leadership to ensure targets are met or exceeded while maintaining high engagement.
• Planning and coordinating service delivery across departments to meet guest expectations.
• Controlling costs and analyzing results to identify efficiencies.
• Holding regular meetings with the HOD team for guidance and feedback.

Exceed expectations by demonstrating:

• A unique personality and passion for hospitality.
• A degree or diploma in Hotel Management or equivalent.
• At least 5 years of proven experience in a similar role.
• Background in Food and Beverage and Room Division Management.
• Experience managing budgets, revenue proposals, and forecasting.
• Knowledge of hotel property management systems (Opera preferred).
• Strong leadership and inclusive management style.
• Problem-solving skills and proactivity.
• Excellent organizational skills and responsibility.

Languages:

• Italian – fluently
• English – fluently
• Additional languages are a plus.

Benefits include:

• Exclusive discounted stays within the group.
• Ticket Restaurants for dining.
• Performer Management Program.

Career growth opportunities include:

• Exceptional advancement prospects.
• Attractive compensation based on experience.
• Being part of an ambitious, caring organization.