Hotel Director

JR Italy; Pavia; In loco; EUR 80.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading luxury hotel company in Pavia is seeking a Hotel Director to oversee hotel operations and manage multiple departments. The ideal candidate will have a minimum of five years in a senior leadership role within the luxury hotel or cruise industry, exceptional communication and leadership abilities, and a Bachelor’s degree in hospitality management. This role includes accountability for meeting company targets and ensuring high guest satisfaction.

Competenze

• Minimum of five years’ experience as a senior leader in luxury hotel or cruise industry.
• Ability to lead with a global perspective in a diverse environment.
• Knowledge of operational planning, coordination, and execution.

Mansioni

• Oversee the functions of Hotel Operations onboard the vessel.
• Accountable for driving and maximizing results on company targets.
• Manage departments including Food & Beverage, Housekeeping, and Guest Relations.

Conoscenze

Exceptional communication skills

Problem-solving decision-making

Interpersonal skills

Leadership techniques

Knowledge of personalized service principles

Strategic planning

Resource allocation

Team leadership

Formazione

Bachelor’s degree in hospitality management

Strumenti

Intermediate computer software skills

Descrizione del lavoro

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The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations.

Qualifications:

· Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment.

· Exceptional communication, problem solving decision making and interpersonal skills.

· Ability to lead with a “global” perspective in a culturally diverse and dynamic environment.

· Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods.

· Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques

· Knowledge of policies and practices involved in the human resources function.

· Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes.

· Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent.

· Intermediate computer software skills required.