Head of Cartage

DHL; Pozzuolo Martesana; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading logistics company in Lombardia is seeking a professional to contribute to the design and implementation of Dispatching & Network Control plans. This role requires over 5 years of experience, focusing on operational efficiency, stakeholder management, and project responsibilities. The ideal candidate will supervise employees, maintain strong business relationships, and apply best practices to improve service quality. The position is based in Pozzuolo Martesana, Italy.

Competenze

• More than 5 years of experience in relevant field.

Mansioni

• Design and implement Dispatching & Network Control plans.
• Control Internal processes for Pick Up and Delivery Activities.
• Monitor Providers performance and project transportation costs.
• Maintain relationships with logistics teams and providers.
• Enhance service quality and align with long-term goals.

Conoscenze

Operations Management

Network Administration

Inventory Control

Vendor Management

Shipping

DHL Business Knowledge

Business Processes

Business Strategy

Project Management

Stakeholder Management

Influencing

Feedback

Presentation & Storytelling

Facilitation

Negotiation

People Management

Resourcing

Formazione

Bachelors Degree or Equivalent

Descrizione del lavoro

JOB PURPOSE

Contribute to design and ensure implementation of Dispatching & Network Control plans and processes for efficient dispatch, transportation and distribution of products at maximum efficiency, quality, and customer service, in line with business plans, corporate guidelines and policies

KEY RESPONSIBILITIES

• Contribute to design and ensure implementation of Dispatching & Network Control plans and policies in line with business objectives and requirements, corporate guidelines and policies
• Desing and control Internal processes for Pick Up and Delivery Activities to improve Efficiency
• Monitor Providers performance and project transportation costs
• Maintain business relationships with supply and logistics team and external global/local logistics providers
• Apply best practices to enhance service quality and alignment with company’s direction and long‑term goals

Stakeholders

• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Build strong, trusting relationships with DHL managers and Suppliers
• Extensive contact with other specialist departments
• Cooperate with and coordinate 3rd parties e.g. external service providers

Management Responsibility

Supervise professional level employees (typically entry or experienced level) and may also supervise some non professional employees

Skills

Operations Management, Network Administration, Inventory Control, Vendor Management, Shipping, DHL Business Knowledge, Business Processes, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation, Negotiation, People Management, Resourcing

Qualifications & Key Requirements

Education Level

Bachelors Degree or Equivalent

Experience Level

more than 5 years