Global Surgical Sales Excellence Senior Program Manager (Western Europe)

COV Covidien LP; Milano; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global healthcare technology leader is seeking a Global Sales Excellence Program Manager based in Italy. This role involves designing and implementing strategic sales training programs to enhance sales performance. Candidates should have at least 7 years of experience and strong acumen in sales processes, particularly in the medical device sector. The position offers a competitive salary and a flexible benefits package, with a commitment to employee recognition and success. Some travel is required for this role.

Servizi

Competitive salary

Flexible benefits package

Short-term incentive

Competenze

• Minimum of 7 years of relevant experience, or 5 years with an advanced degree.
• Proven experience in delivering large-scale initiatives on time and within scope.
• Strong understanding of sales processes particularly within the medical device industry.

Mansioni

• Develop and manage global sales enablement programs aligned with commercial priorities.
• Oversee end-to-end program implementation including content creation and stakeholder engagement.
• Establish KPIs and track program effectiveness and business impact.

Conoscenze

Strategic sales acumen

Program and project management

Excellent communication skills

Data-driven decision making

Collaboration

Formazione

Bachelor’s degree in a relevant field

Strumenti

Learning management systems (LMS)

Customer relationship management (CRM) tools

Digital learning technologies

Descrizione del lavoro

A Day in the Life

Medtronic’s Surgical Operating Unit is a newly established, dynamic unit combining the expertise and product portfolios of Surgical Robotics and Surgical Innovations.

As the Global Sales Excellence Program Manager / Senior Program Manager for Surgical Sales, you will lead the design, development, and global implementation of strategic sales training and capability‑building programs that elevate sales performance and execution. This role is accountable for program strategy, cross‑functional alignment, and ensuring consistent delivery of scalable, high‑impact initiatives that empower the surgical sales organization to grow share and win in a competitive market.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross‑functional collaboration efforts. This role will require at least 50% international travel to enhance collaboration and ensure successful completion of projects.

This position can be based in the UK, France, Italy, Spain, Germany or Switzerland.

Responsibilities may include the following and other duties may be assigned:

1. Program Strategy & Development

• Develop and manage global sales enablement programs aligned with commercial priorities, product launches, and market strategies.
• Shape the program roadmap across key areas including onboarding, capital and SaaS selling, strategic selling, sales management development, and commercial acumen.
• Ensure content and curriculum are modern, modular, and tailored to roles across the surgical sales ecosystem.

2. Program Execution & Governance

• Oversee end‑to‑end program implementation, including content creation, pilot testing, deployment planning, and stakeholder engagement.
• Coordinate across global and regional teams to ensure timely and consistent delivery of programs at scale.
• Manage program calendars, resources, communications, and execution risks.

3. Cross‑Functional Collaboration & Alignment

• Partner with Global Marketing, Sales Operations, HR, Clinical Education, and Regional Enablement to ensure program alignment and integration.
• Serve as the central point of contact for key stakeholders to align program goals with business needs and field readiness.

4. Measurement & Optimization

• Establish KPIs and track program effectiveness, adoption, and business impact (e.g., productivity ramp, sales execution, capability uplift).
• Collect and analyze feedback to iterate and improve program design and delivery.
• Drive continuous improvement and innovation in enablement approaches, leveraging digital platforms and data insights.

Required Knowledge and Experience:

• Bachelor’s degree in a relevant field.
• Minimum of 7 years of relevant experience, or 5 years with an advanced degree, in the same fields.
• Proven experience in program and project management, with a track record of delivering large‑scale initiatives on time and within scope.
• Strong strategic sales acumen, including deep understanding of sales processes, tools, and methodologies, particularly within the medical device industry.
• Demonstrated ability to lead and collaborate effectively across cross‑functional and global teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Experience in learning and development, with knowledge of adult learning principles and the ability to design or support sales training programs.
• Proficiency in data‑driven decision‑making, with the ability to analyze and apply insights to improve program outcomes.
• Proven change leadership skills, with experience leading or supporting organizational change in dynamic, complex environments.

Preferred candidates will have familiarity with capital equipment and / or surgical sales models, including SaaS and strategic selling approaches. Experience working within a global Sales Excellence or Commercial Enablement function is highly valued. A working knowledge of learning management systems (LMS), customer relationship management (CRM) tools, and digital learning technologies is also desirable. Additionally, holding a project management certification such as PMP or Agile is considered a strong asset.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package.

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short‑term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity.