Global Operations Associate

Flexport; Roma; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading logistics company located in Rome is seeking an Associate to ensure high-quality service in freight logistics. Responsibilities include managing on-time shipments and coordinating with various partners like steamship lines and air carriers. Ideal candidates will have a BA/BS degree and strong experience in logistics, alongside fluency in Italian and English. The opportunity includes 22 vacation days, health/life insurance, and an equity program.

Servizi

22 vacation days

Lunch compensation

Health Insurance & Life Insurance

Equity program

Employee Assistance Program

Competenze

• 1-2+ years of experience in logistics, freight forwarding, supply chain.
• Able to adapt to new technology and thrive in a fast-paced environment.
• Effective communication both verbally and in writing.

Mansioni

• Ensure shipments move on-time and handle exceptions appropriately.
• Solve client issues quickly to ensure smooth operations.
• Coordinate logistics operations with internal and external partners.

Conoscenze

Fluent in Italian

Fluent in English

Problem-solving

Time management

Attention to detail

Formazione

BA / BS Degree or professional training as forwarding agent

Descrizione del lavoro

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About Flexport

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Responsibilities

Be the “front line” in ensuring the highest standard of Flexport quality : shipments move on-time and exceptions are handled appropriately

Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery

Follow standard operating procedures (SOP)

Solve client issues quickly and ensure smooth operations at origin and destination and elevate issues as needed

Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior

Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team

Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements

Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Prerequisites

BA / BS Degree or completed professional training as forwarding agent

1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations (Air freight knowledge is a plus)

Fluent in Italian and English (other European languages are a plus)

Able to adapt to new technology and can thrive in a fast paced environment

Effective time management, be able to properly prioritize and manage a large volume of tasks

Attention to detail

Ability to effectively seek and receive feedback

Effective communication both verbally and in writing

Teamwork and relationship building

Orientation towards working smarter and adopting best practices and standardization

Problem-solving capabilities

A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

What else

You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan

You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas

We invest in your personal and professional development by offering you internal and external trainings

During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you

An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment

22 vacation days, additionally paid permits and time off, canceled holidays and ROL

Lunch compensation

Health Insurance & Life insurance

Statutory pension contributions

Employee Assistance Program through Aetna Resources for Living : Flexport provides an employer-sponsored program at no cost to you and your household members

• Equity program : every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success

Parental leave benefit

Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com / privacy for additional information.

Seniorities and Employment Details

Seniority level : Associate

Employment type : Full-time

Job function : Management and Manufacturing

Industries : Transportation, Logistics, Supply Chain and Storage

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