Front Office Agent (d/f/m)

Leonardo Hotels; Pacengo; In loco; EUR 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

A premier wellness hotel in Veneto is seeking a Front Office Agent to provide exceptional service to guests, manage check-in/check-out operations, and assist with inquiries. Ideal candidates have a bachelor's degree in hotel management and at least one year of relevant experience. Proficiency in English and Italian is required, with additional languages as a plus. Join our team for a rewarding career in hospitality.

Servizi

Support in reconciling work and family life

Discounts on accommodation and restaurants

Training and development programs

Team events

Competenze

• At least 1-year experience as Front Office Agent or Receptionist.
• Very good speaking and writing skills in English and Italian.
• Tourism studies or related qualification.

Mansioni

• Provide the best personal service to guests.
• Handle check-in and check-out operations.
• Perform administrative tasks.
• Provide guests with information about the hotel and Garda Lake.

Conoscenze

Customer service

Flexible working hours

Teamwork

Stress resistance

Communication skills

Formazione

Bachelor’s degree in Hotel Management

Descrizione del lavoro

Front Office

Professionals

Leonardo Lago di Garda - Wellness and Spa

About us

BE YOURSELF– with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.

The 4-star hotel Leonardo Lago di Garda – Wellness and Spa is located in the countryside of Lazise, on the southern banks. In addition to its 127 rooms, it has a renewed restaurant, stunning wellness area with bio-sauna, hammam, Turkish bath, and wellness treatments, as well as meeting rooms and suites with whirlpool baths.

Join our team and start your career journey with us as Front Office Agent (d/f/m)!

What we offer

• Accommodation will not be provided
• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events

Your Main Duties

• You make sure the guests feel at home, by providing the best personal service
• Handling the check-in and check-out operations
• Handling administrative tasks
• Providing guests with information they may need about the hotel and Garda Lake area
• Answering phone calls

Your Profile

• BE YOURSELF - Be authentic and yourself
• Tourism studies or Bachelor’s degree in Hotel Management
• Hospitality is in your veins
• At least 1-year experience as Front Office Agent or Receptionist
• Sense of responsibility, ability to work in team, resistant to stress
• Flexibility in working early, late and night shifts
• Very good speaking and writing skills in English and Italian, other languages are a plus

We look forward to receiving your online application as Front Office Agent (d/f/m).

Your Contact Person

Federica Finotti

HR Assistant

Leonardo Lago di Garda Wellness & Spa

Strada delle Greghe, 7

37017 Lazise