Employee Relations Specialist (12 month FTC), Europe Employee Relations EXR

Amazon Jobs; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading e-commerce company is seeking an Employee Relations Specialist to support the Country EXR team across Italy. The role involves assisting in labor relations strategy, analyzing data for operational excellence, and building stakeholder relationships. Candidates should have a Bachelor's degree, fluency in Italian and English, and experience in project management. This full-time position requires significant travel throughout Italy, making flexibility essential.

Competenze

• Bachelor's degree and basic experience in employee relations, labor relations, or labor/employment law.
• Master's degree in Law, Human Resources or related field is preferred.
• Experience working with third‑party contractor workforces.

Mansioni

• Support ERM in the implementation of the EXR strategy.
• Conduct site visits with ERM to gather information for ER risk mitigation.
• Build relationships with peers and internal leaders.

Conoscenze

Fluency in Italian

Fluency in English (CEFR C2)

Analytical skills

Communication skills

Organizational skills

Project management expertise

Formazione

Bachelor's degree in employee relations or related field

Master's degree in Law, Human Resources or related field

Descrizione del lavoro

Overview

Due to the nature of the travel, the base location is flexible in Italy.

The Employee Relations Specialist (ERS) is an important role within the EU EXR (Employee Experience and Relations) Field organization, supporting the Country EXR team. This position assists in driving ER activities and initiatives across both under the roof (UTR) and on the road (OTR) operational business lines within a specific country geography. The primary focus is to support Employee Relations Manager (ERM) operational excellence, goals, and strategy while addressing the ER needs of the country. The ERS works closely with Ops, DSPM and other key in‑country stakeholders to support the execution of the country‑specific ER strategy. This role involves assisting ERM in the implementation of strategies to address country labour relations challenges for business lines. The ERS provides labour relations support by collaborating with operational teams to advance company objectives.

Responsibilities

1. Labour Relations Strategy
   • Support ERM in the implementation of the EXR strategy
   • Assist ERM in delivering business line‑specific goals and key initiatives
   • Identify potential issues and support risk mitigation strategies with data and reports
   • Monitor internal EXR environment and external operating context
2. Operational Excellence
   • Analyze data to support recommendations and measure strategy success
   • Contribute to innovative solutions that challenge and improve current process standard
   • Support engagement mechanisms to maintain positive workplace environments
   • Conduct site visits with ERM to gather information for ER risk mitigation
   • Lead EXR reporting activities
3. Stakeholder Collaboration
   • Build relationships with peers and internal leaders
   • Support project management for initiatives aimed at improving associate and driver experience
   • Contribute to the development of standardized ER solutions

Qualifications

• Bachelor's degree and basic experience in employee relations, labor relations, or labor/employment law
• Fluency in Italian and English (CEFR C2)
• Basic knowledge of Italian labor and employment law
• Experience in project management within a matrix environment
• Master's degree in Law, Human Resources or related field
• Experience working with third‑party contractor workforces
• Experience in distribution, logistics and/or transportation industries
• Strong analytical, communication, and writing skills
• Ability to work in fast‑paced, ambiguous environments
• Flexibility and good organizational skills

The position reports to the Senior Employee Relations Manager, within the EU Employee Experience and Relations Team at Amazon. This is a full‑time position that will require significant travel throughout Italy (up to 50% of the time) and beyond on occasion, sometimes with little or no notice.

Equal Opportunity & Inclusion

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the Amazon accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.