Datacenter Technician

Oracle; Collegno; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading global technology company is seeking an Oracle Data Centre Technician. This role involves acting as a liaison between technology teams and data center staff, addressing both routine and complex infrastructure issues. Candidates should have a Bachelor’s degree in Computer Science or equivalent experience, robust skills in IT infrastructure, and physical ability to meet job demands. The position includes responsibilities like installation, monitoring, and optimization of server systems, as well as ensuring effective communication within teams. They require a valid driving license and may involve travel across EMEA.

Competenze

• Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
• Experience in IT Infrastructure support and heavy involvement in server administration.
• Physical ability to lift up to 25 kg and work in various physical conditions.

Mansioni

• Act as data center SME liaison to other technical teams.
• Understand internal customer problems and provide timely technical solutions.
• Participate in the installation and support of all production server hardware.

Conoscenze

IT Infrastructure support

Server administration

Communication skills

Problem-solving

Data center knowledge

Formazione

Bachelor of Science in Computer Science or equivalent experience

Strumenti

Linux

Windows Servers

Networking fundamentals

Descrizione del lavoro

Location: We have open positions for Turin (Rivoli) AND/OR for Milan (Siziano) - on-site

Level: Mid, Senior. Strong juniors may be considered.

Driving license is required

Oracle Data Centre Technician will be the technical liaison between the technology teams and the Data Centre Environment. You can troubleshoot and solve all but the most complex infrastructure issues, you understand which issues to upscale to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. You can execute small projects on your own and work with your manager in planning and executing larger local projects.

This position involves on-shift rotation including standby, we need a person with a valid driving license, and the ability to transport by own car.

Requirements:

• Bachelor of Science degree in Computer Science, Information Systems, OR equivalent work experience
• Experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1,000+ server systems).
• Experience in data center M&E equipment.
• Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems.
• Experience working in a mission-critical operations environment.
• The position has a physical component requiring the ability to lift to 25 kg and may require working in cramped spaces or elevated locations.
• Ability to speak confidently & and communicate clearly in a virtual environment.
• Strong Adherence to process and being a process champion.
• Excellent communication skills (oral & and written), and ability to interact professionally with a diverse group of customers and staff.
• Experience providing client-facing, direct customer support and service.
• Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual.

Required Data Centre experience:

• Knowledge of data center design, including electrical and cooling plant & and operation thereof.
• Rack, and stack equipment including commissioning of new racks.
• Strong structured cabling skills on fiber & and copper (e.g. looming, term & test).

Required systems & and hardware expertise:

• Systems administration (Linux and/or Windows Servers)
• Hardware repair, diagnosis & break/fix
• Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
• IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
• Base Operating System Installs and Configuration
• Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

Responsibilities:

• Act as data center SME liaison to other technical teams & and non-technical teams (e.g networking, computing, compliance, business operations).
• Understand internal customer problems and provide technical solutions in timely manner.
• Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software.
• System board level repair and fault diagnosis to SLAs.
• Planning & and commissioning new rack positions.
• Involvement with the design & and commissioning of new whitespaces.
• Structured cabling installation is a significant part of this position.
• Training and adherence to governmental and company-set health and safety processes.
• Additional on-premise work at customer locations may be required.
• Available to travel in EMEA.