Data Center Operation Technician (IT Engineer), TPE - DCO

Amazon; Milano; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading cloud services provider in Italy seeks dedicated individuals for data center operations. This role involves 24/7 operational support, incident response, and maintenance duties. Strong knowledge of network cabling and fluency in English and Chinese are key requirements. Join a diverse team focused on innovation and maintaining high standards in a supportive environment. Flexible work options are offered to ensure a healthy work-life balance, empowering you to excel both professionally and personally.

Servizi

Flexible work hours

Mentorship opportunities

Inclusive work culture

Competenze

• 1 year experience in server and network hardware maintenance.
• Proficient in written and verbal English communication.
• Understanding of incident response and prioritization.

Mansioni

• Operate on a 24x7 roster in data center operations.
• Act as an incident first responder for onsite support.
• Perform troubleshooting according to guidelines.
• Maintain tidiness in operational areas.

Conoscenze

Network cabling knowledge

English communication skills

Fluency in Chinese

Incident response understanding

Descrizione del lavoro

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain—and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

• 7x24 roster duty in data center operations
• Incident first responder and onsite hands‑on support
• Break‑fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Innovate and contribute from day‑to‑day operation experiences to improve operation efficiency

About the Team

Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance: We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Knowledge of network cabling, optic types, and test equipment
• Experience in English-language communication skills, both written and verbal
• Speak, write, and read fluently in Chinese
• 1 year experience in server / network hardware and operation systems maintenance / troubleshooting.
• Sound understanding on incidents response and prioritization.

Preferred Qualifications

• Experience in data center engineering or operations
• Knowledge of data center infrastructure design, operations, or delivery
• Knowledge of cloud computing concepts
• Knowledge of process improvement, ideally including Lean, Kaizen and Six Sigma
• Understanding of data center safety and security environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.