Customer Service Agent – Slovenian speaker

Essence Coaching Group; Udine; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service company is seeking a Slovenian-speaking Customer Service Agent to assist customers across multiple channels in Sofia. The role involves handling customer queries, providing accurate information, and maintaining high satisfaction standards. Candidates should be fluent in Slovenian and English and possess excellent communication skills. This is an on-site role with rotational shifts, offering training, a gross monthly salary of €1,900, and career growth opportunities.

Servizi

Full training and support

Opportunity to work in a multilingual environment

Career growth opportunities

Competenze

• Fluent in Slovenian and English.
• Excellent communication and customer service skills.
• Willingness to work on-site and flexible with shifts.

Mansioni

• Handle inbound customer queries via phone, email, or chat.
• Provide accurate information on products and services.
• Resolve issues efficiently and professionally.
• Maintain high customer satisfaction standards.

Conoscenze

Fluent Slovenian

Fluent English

Excellent communication skills

Customer service skills

Descrizione del lavoro

Customer Service Agent – Slovenian speaker(Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat

• Provide accurate information on products and services

• Resolve issues efficiently and professionally

• Maintain high customer satisfaction standards

• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00

• Sunday: 10:00 – 19:00

• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary:€1,900/month

• On-site role with full training and support

• Opportunity to work in a multilingual environment

• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)

• Excellent communication and customer service skills

• Ability to work on-site in Sofia

• Flexibility to work rotational shifts