Customer Experience Roles

Cross Border Talents; Napoli; Ibrido; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking customer-focused individuals fluent in English and another European language to join their team. Flexible work options include remote, hybrid, and on-site positions in attractive European locations. Key responsibilities involve providing excellent customer support through various channels and maintaining high service quality. This role is ideal for those who want to embark on an international journey while supporting customers effectively.

Servizi

Competitive salary packages with bonus incentives

Welcome bonus

Relocation assistance

Competenze

• Fluent in English and at least one other European language.
• Capable of delivering high-quality customer support.
• Hold EU citizenship or a valid work/residency permit.

Mansioni

• Deliver professional customer support through phone, chat, and email.
• Offer accurate product guidance and solutions.
• Resolve customer queries promptly.

Conoscenze

Fluent in English

Proficient in one additional European language

Customer service skills

Problem-solving

Clear communication

Descrizione del lavoro

Napoli, Metropolitan City of Naples, Italy

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian?
We're expanding our international teams and looking for enthusiastic, customer-focused individuals to join us across several top European destinations.

Where You Can Work:

• Remote: Enjoy the flexibility of working from anywhere within the hiring country
• Hybrid: Split your time between home and a modern office environment
• On-site: Be part of a vibrant, multicultural office community

Available Locations: Portugal, Spain, Greece, and Malta

What We Offer:

• Competitive salary packages with bonus incentives based on performance
• Welcome bonus to help you settle in
• Relocation assistance, including flight arrangements and accommodation support
• Opportunities to live and work in some of Europes most attractive destinations, known for lifestyle, culture, and great weather

Your Daily Responsibilities:

• Deliver professional customer support through phone, chat, and email
• Offer helpful, accurate product guidance and practical solutions
• Maintain customer satisfaction by resolving queries promptly and effectively
• Uphold service quality standards across every interaction

Who Were Looking For:

• You speak English fluently and are proficient in at least one additional European language listed above
• You communicate clearly, solve problems efficiently, and care about customer experience
• You hold EU citizenship or a valid work/residency permit for one of the countries mentioned

Ready to Start Your International Journey?

Whether you're looking for a new adventure abroad or prefer the comfort of working from home, well help you find the right role in a supportive and diverse environment.

Apply now and become part of a global team where your language skills open doors to exciting opportunities.