Customer Enablement Lead: Onboarding & Learning

Formalize; Milano; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A growing tech company in Milan is seeking a Customer Enablement Manager to enhance customer experience through effective onboarding and training. The role involves developing high-quality resources and collaborating with cross-functional teams to ensure customer success. Ideal candidates have strong communication skills, a project management background, and proficiency with digital tools. Additional languages, especially German, are a plus. This position promises a dynamic work environment and opportunities for professional growth.

Servizi

Continuous development through growth talks

Strong team spirit with celebrations

Annual Global Summit

Competenze

• Experience designing and delivering effective training sessions.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative approach across departments.

Mansioni

• Manage the customer onboarding process from post-sale to adoption.
• Drive training sessions to meet customer learning needs.
• Develop high-quality enablement resources.

Conoscenze

Strong communication skills

Project management skills

Ability to explain complex concepts

Customer-first mindset

Proficiency with digital tools

Native German skills

Strumenti

Notion

HubSpot

Descrizione del lavoro

A growing tech company in Milan is seeking a Customer Enablement Manager to enhance customer experience through effective onboarding and training. The role involves developing high-quality resources and collaborating with cross-functional teams to ensure customer success. Ideal candidates have strong communication skills, a project management background, and proficiency with digital tools. Additional languages, especially German, are a plus. This position promises a dynamic work environment and opportunities for professional growth.