Customer Care Junior

adecco; Valera; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A prominent recruitment agency in Emilia-Romagna is seeking a Customer Care Specialist to join a dealership's customer support team. The successful candidate will manage customer requests, coordinate with various departments, and handle order processing in SAP. Expertise in customer communication and problem-solving is essential. This role offers an opportunity to work with internal stakeholders and ensure efficient support for customers.

Competenze

• Excellent customer service skills and experience.
• Ability to coordinate with various departments.
• Familiarity with order processing systems.

Mansioni

• Manage customer requests and provide timely assistance.
• Coordinate activities with internal departments.
• Perform administrative customer service tasks.
• Manage order processing for Italian customers.

Conoscenze

Customer communication skills

Problem-solving skills

SAP knowledge

Strumenti

SAP

Descrizione del lavoro

Adecco S.P.A. - Cesano Maderno Branch

We are looking for a Customer Care Specialist for an important dealership located in the Limbiate area. The selected candidate will join the customer support team.

The role includes:

• Managing customer requests and providing timely, professional assistance.
• Coordinating activities with internal departments to ensure efficient support.
• Performing administrative tasks related to customer service.
• Providing responsive and professional customer support to training participants and internal stakeholders.
• Managing order processing activities for Italian customers in SAP.
• Supporting...