Conference And Events Sales Agent

Hosco.Com; Rovigo; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

Una società di ospitalità globale cerca un Conference and Events Sales agent a Rovigo, Italia. Questo ruolo richiede di supportare la gestione delle vendite per eventi alberghieri e di lavorare a stretto contatto con i clienti per garantire un servizio eccellente. Le responsabilità includono massimizzare le entrate, convertire richieste in vendite, e costruire relazioni solide con i clienti. È importante possedere ottime capacità organizzative e comunicative, nonché fluente in inglese commerciale.

Competenze

• Esperienza precedente nel settore Conferenze ed Eventi è un vantaggio.
• Capacità di lavorare in team e mantenere standard elevati di servizio.

Mansioni

• Massimizzare le entrate attraverso vendite e gestione commerciale.
• Conversione delle richieste dei clienti in vendite confermate.
• Gestione delle richieste dei clienti con un modo di fare professionale.
• Confermare opportunità esistenti per aumentare vendite e conversioni.
• Focalizzarsi su approcci di up-selling eseguiti in modo consistente.
• Costruire relazioni solide con i clienti per comprendere le loro necessità.
• Organizzare visite dell'hotel.

Conoscenze

Ottime capacità organizzative

Buone capacità di comunicazione

Impegno nel servizio clienti

Manners telefonici professionali

Alto livello d'IT

Eccellenti standard di igiene personale

Fluente in inglese commerciale

Descrizione del lavoro

Descrizione dell’offerta di lavoro A Conference and Events Sales agent will support the sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business.

Overview

As a Conference and Events Sales agent, you will support sales administration needs for hotel events and work closely with customers to determine their needs and build repeat and expanded business. The Conference and Events Sales agent will also work closely with the Sales function to contribute to strategy and promotional activities. Specifically, a Conference and Events Sales agent will perform the following tasks to the highest standards:

• Maximize rooms, groups, conference and events revenue through reactive selling and commercial management techniques
• Convert customer enquiries into confirmed sales
• Handle all customer enquiries with a professional telephone manner and demonstrate high standards of customer service
• Convert and confirm existing opportunities to increase sales and conversions within the Team
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds

What are we looking for?

A Conference and Events Sales agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organizational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standards
• Fluent Business English

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Demonstrated previous experience working in the Conference and Events function

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all by helplavoro.it

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