Client Advisor - Seasonal

Dolce & Gabbana; Forte dei Marmi; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand seeks a passionate Seasonal Client Advisor for a boutique in Forte dei Marmi. This role is ideal for those who excel in delivering exceptional customer service and building client relationships. Responsibilities include providing a personalized shopping experience, collaborating with the sales team, and assisting with visual merchandising. Candidates should have client-facing experience, strong communication skills, and fluency in Italian and English. The position begins in early April and is perfect for those passionate about luxury retail.

Competenze

• Experience in client-facing roles, preferably in luxury retail or fashion.
• Commitment to exceptional customer service.
• Strong communication and interpersonal skills for international clientele.

Mansioni

• Provide personalized shopping experiences and represent the brand’s values.
• Build long-term client relationships by exceeding expectations.
• Stay informed about the latest trends to offer expert advice.
• Collaborate with the sales team to meet sales targets.
• Assist with visual merchandising to maintain boutique standards.
• Support stock management and ensure product availability.
• Handle customer transactions smoothly and professionally.
• Participate in boutique events to engage customers.

Conoscenze

Customer service

Building client relationships

Communication

Teamwork

Attention to detail

Fluency in Italian

Fluency in English

Descrizione del lavoro

Role Overview

We are looking for a passionate and customer-focused Seasonal Client Advisor to join our boutique located in Forte dei Marmi, one of Italy’s most exclusive destinations. This is a seasonal position starting in early April, ideal for someone who thrives in a dynamic luxury retail environment during the vibrant spring and summer months. As a key member of our sales team, you will play an essential role in delivering an exceptional shopping experience, building lasting client relationships, and representing our brand’s values through impeccable service.

Your Contribution

• Provide a personalized and outstanding shopping experience to every client, proudly representing the brand’s values.
• Build and maintain strong, long-term relationships with clients by anticipating their needs and exceeding expectations.
• Stay informed about the latest product launches, trends, and brand knowledge to offer expert advice.
• Collaborate with the sales team to meet individual and boutique sales targets, contributing to overall store success.
• Assist with visual merchandising and store presentation to ensure the boutique remains welcoming and aligned with brand standards.
• Support stock management by ensuring product availability and assisting with merchandise replenishment.
• Handle customer transactions professionally, ensuring a smooth and positive checkout experience.
• Participate in boutique events and promotions to boost customer engagement and brand visibility.

What You Bring to the Team

• Proven experience in client-facing roles, preferably in luxury retail or fashion.
• A passion for delivering exceptional customer service and the ability to build meaningful relationships.
• Strong communication and interpersonal skills, capable of engaging with a sophisticated and international clientele.
• Goal‑oriented mindset with the ability to work well within a team and achieve sales targets.
• Attention to detail and understanding of visual merchandising and store presentation.
• Fluency in Italian and English; additional languages are a plus (Russian, Arabic, or Chinese are highly valued for international clients).
• Knowledge of the luxury fashion industry, trends, and customer expectations.
• Availability for the seasonal period starting in early April.