Client Advisor - Mercer Marsh Benefits

Marsh; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading employee benefits consultancy is seeking a Client Advisor in Rome. The role involves managing relationships with clients and conducting account-management tasks. The ideal candidate should have over 5 years of experience in the insurance sector, fluency in both English and Italian, and possess strong interpersonal skills. This position offers an opportunity to work on international deals and benefit from a supportive work environment.

Servizi

Attractive benefits coverage

Outstanding learning programs

Mentoring opportunities

Competenze

• 5+ years of experience in the insurance sector, preferably in client-facing roles.
• Fluency in written and spoken English and Italian.
• Strong results-oriented attitude and client-focused skills.

Mansioni

• Manage day-to-day communication with clients.
• Conduct account-management tasks and ensure client satisfaction.
• Develop and maintain knowledge of service offerings.

Conoscenze

Client-focused attitude

Interpersonal skills

Time management

Fluency in English

Fluency in Italian

Formazione

Bachelor’s or Master’s degree in Economics, Law or similar

Descrizione del lavoro

Client Advisor – Mercer Marsh Benefits

Marsh is looking for a brilliant and talented candidate to join our Mercer Marsh Benefits Team as a Client Advisor based in our Rome office.

Mercer Marsh Benefits (MMB) is a leading employee benefits consultancy and insurance broker. Our experienced team helps clients succeed globally and provides a single source for managing the costs, people risks, and complexities of employee benefits.

What can you expect?

• Serve as the first point of contact for day‑to‑day communication with numerous clients and support colleagues by managing day‑to‑day aspects for designated accounts.
• Conduct account‑management tasks including completing billing transactional work, liaising between internal senior professionals and business accounts, and generally handling daily client‑management activities to ensure client satisfaction and compliance with MMB professional standards.
• Manage a portfolio of clients, including large, complex and/or multinational accounts.
• Be responsible for direct relationships with clients for the management of their employee benefits insurance solutions.
• Interface closely with client executives and teams to deliver client needs.
• Develop and maintain fluency in the company’s various service offerings to enrich work performed and develop sales capabilities, exploring expanded business opportunities on the assigned portfolio.

Requirements

• Bachelor’s or Master’s degree in Economics, Law or similar.
• At least 5 years of professional experience in the insurance sector, preferably in client‑facing roles focused on Employee Health & Benefits insurance solutions.
• Fluency in written and spoken English and Italian languages.
• A strong results‑oriented and client‑focused attitude.
• Strong interpersonal skills and a propensity to build relationships.
• Ability to manage workload and prioritize tasks.
• Ability to work independently and within a team‑based environment.

Benefits

• A company with a strong brand and proven results.
• Opportunities to work on international deals.
• Attractive benefits coverage, outstanding learning programs, mentoring opportunities, and interaction with industry groups and client organizations.
• Encouragement to stay abreast of industry developments and trends, participate in events and conferences, and build a broad professional network.

Location

Rome, Latium, Italy

Equal Opportunity

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We recruit based on merit and do not discriminate on the basis of age, background, disability, ethnic origin, family duties, gender identity, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, sex, sexual orientation, skin color, or any other characteristic protected by applicable law.