Client Advisor M/F - Milan La Rinascente - CDI Full-Time

Zimmermann; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading luxury fashion brand seeks a Client Advisor in Milan. The ideal candidate has experience in luxury fashion sales, exceptional client service skills, and the ability to work under pressure. This full-time position offers generous employee discounts, bonuses, and opportunities for career progression within the global brand. Fluency in English and Italian is essential, with Arabic being a plus. Join a dynamic team focused on exceeding client expectations and delivering top-tier service.

Servizi

Bespoke development plans

Ongoing Training & Development

Generous Employee Discount

Bonus Structure

Employee Referral Program

Competenze

• Previous sales experience in luxury designer fashion is essential.
• Exceptional client service skills and a drive to exceed expectations.
• Ability to build rapport with clientele and work as part of a team.

Mansioni

• Engage clients and provide exceptional service during their shopping experience.
• Achieve sales targets and KPI results for the store.
• Maintain a professional presentation and character.

Conoscenze

Sales experience in luxury designer fashion

Client service skills

Attention to detail

Exceptional communication skills

Ability to work under pressure

Fluency in English and Italian

Descrizione del lavoro

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ZIMMERMANN is one of Australia's leading and most respected fashion labels. In Australia, ZIMMERMANN maintains a collection of stand-alone stores across the country, creating seductive and dynamic retail destinations that reflect the brand’s modern and optimistic aesthetic. Demand from its growing international clients has seen the opening of ZIMMERMANN stores in the United States, United Kingdom and Europe.

At ZIMMERMANN, the enjoyment, engagement and satisfaction of our clients is at the heart of our brand vision. Achieving this goal relies on the passion, energy, collaboration and creativity of high performing talent within our team across the world. It also requires a key strategic focus on hiring professionals who will push the creative boundaries and explore the possibilities within every area of our organisation.

Client Advisor (Permanent Full Time Contract - CDI, 40h)

Location: La Rinascente Milan.

The successful candidate must have sales experience (essential), amazing client service skills, the ability to achieve KPI results, impeccable attention to detail and exceptional communication skills. Previous experience in luxury fashion is essential.

To be successful, you will be flexible, dynamic and eager to learn!

Qualifications

• Previous sales experience in luxury designer fashion
• Excellent client service skills and a passion for exceeding client expectations
• A professional, welcoming character and presentation
• High attention to detail
• Knowledge of luxury fashion
• Excellent organisational skills and problem-solving ability
• Ability to build ongoing rapport with clientele
• Ability to work independently and as part of a team
• A calmness to work under pressure
• Fluent in English and Italian; Arabic would be a plus

Why work with us?

• Bespoke development plans and access to strong mentors and industry leaders
• Ongoing Training & Development to grow your career within Zimmermann
• Seasonal uniform provided to all team members
• Generous Employee Discount and Bonus Structure
• Employee Referral Program with the opportunity to earn bonuses for successful placements
• Opportunity to progress your career within an Australian global luxury brand, including international opportunities
• Work with high-end fashion and alongside fellow passionate and dedicated Zimmermann team members

Only short-listed applicants will be contacted.

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Seniority level

Associate

Employment type

Full-time

Job function

Product Management and Supply Chain, Retail Apparel and Fashion, Retail Luxury Goods and Jewelry

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