Client Advisor - Chinese Speaker

Louis Vuitton Malletier; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury brand in Milan is seeking a Client Advisor to enhance client experiences and drive sales. The ideal candidate will be fluent in both Italian and Chinese, possess strong communication skills, and demonstrate passion for the Brand. Responsibilities include welcoming clients, building relationships, and achieving sales objectives within a team-oriented environment.

Competenze

• Fluent in Chinese and English.
• Strong communication skills required.
• Willingness to learn and embody Brand values.

Mansioni

• Drive individual and team sales objectives.
• Deliver exceptional Client experiences.
• Build long-term relationships with Clients.

Conoscenze

Fluent Chinese

Excellent communication skills

Good team player

Curiosity

Empathy

Agility

Commercial Mindset

Passion for the Brand

Professional Attitude

Responsibility & Ownership

Descrizione del lavoro

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand. You will proactively reach out to your Clients in order to achieve individual and team goals.

Reports to

• Store Manager / Team Manager

Potential Career Path : Team Management / Expert

Overview

Duties & Responsibilities

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company’s policies and procedures

Qualifications

• Fluent Chinese level
• Curiosity, Empathy, Agility, Commercial Mindset
• Passion for the Brand
• Professional Attitude
• Responsibility & Ownership
• Excellent communication skills
• Good team player
• Fluent both in Italian and English