BOTTEGA VENETA Client Advisor

B.V. ITALIA S.R.L.; Gallarate; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global luxury brand in Gallarate is searching for a Client Advisor to join their team at the Malpensa T1 Store. The ideal candidate will have 1-2 years of sales experience, preferably in fashion or luxury, and must provide excellent client service while achieving sales targets. Strong communication, multitasking abilities, and fluency in English are required. This fixed-term position aims to foster talent development within a stimulating work environment.

Competenze

• 1-2 years of previous sales experience in fashion or luxury.
• Ability to adapt to diverse clients and situations.
• Strong multitasking and flexibility skills.

Mansioni

• Meet sales targets in alignment with company strategy.
• Build and maintain strong long-term client relationships.
• Ensure an engaging client experience according to standards.
• Maintain stock organization and monitor deliveries.

Conoscenze

Client service attitude

Communication skills

Flexibility

Team player

Sales experience in fashion/luxury

Multitasking ability

Fluency in English

Descrizione del lavoro

Description

We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.

Your opportunity

Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.

How you will contribute?

• Finalize sales targets achievements in line with company strategy
• Embraces the clienteling culture of building strong and long-term relationship with clients
• Collect and update client information to ensure an efficient use of CRM
• Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
• Understands luxury, the collections and fashion trends
• Works on silhouettes, brings alternative items to get clients to discover more about the collection
• Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
• Knows and applies company policies, procedures and guidelines
• Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information

Who you are?

• Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
• Excellent client service attitude and high flexibility to adapt to several types of Clients
• Excellent communication and emphatic skills
• Good team player
• Multitasking, flexible
• Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
• Fluency in English is mandatory

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2026-02-01

Schedule

Full time

Organization

B.V. ITALIA S.R.L.