Bilingual Italian/English Customer Support – Media Tech

Cross Border Talents; Napoli; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading global technology firm is seeking a Customer Service Representative to support clients in Naples, Italy. In this role, you will assist customers via phone and chat, provide technical support, and enhance brand engagement. Ideal candidates are fluent in Italian and English, possess excellent communication skills, and have a passion for the entertainment industry. This position offers full-time employment with competitive salaries, bonuses, and numerous career development opportunities.

Servizi

Competitive salary

Performance-based bonuses

Fully paid training

Career development programs

Referral bonus opportunities

Competenze

• High level of Italian and English (oral and written).
• Passion for the entertainment and media industry.
• Familiarity with digital streaming services and devices.

Mansioni

• Assist viewers through phone and/or chat with their inquiries.
• Provide account and application support.
• Troubleshoot technical issues and deliver accurate answers.
• Contribute to building brand engagement for clients.

Conoscenze

Fluent in Italian

Fluent in English

Excellent communication skills

Solution-driven attitude

Teamwork

Descrizione del lavoro

A leading global technology firm is seeking a Customer Service Representative to support clients in Naples, Italy. In this role, you will assist customers via phone and chat, provide technical support, and enhance brand engagement. Ideal candidates are fluent in Italian and English, possess excellent communication skills, and have a passion for the entertainment industry. This position offers full-time employment with competitive salaries, bonuses, and numerous career development opportunities.