Application Support Scientist Mass Spectrometry

BioLegend, Inc.; Milano; In loco; EUR 50.000 - 80.000; Tempo pieno

Descrizione del lavoro

A biotechnology company in Milan is seeking an experienced Application Support Scientist to provide technical/scientific support focusing on mass spectrometry, especially for newborn screening. Candidates should have a Ph.D. or Master’s in Chemistry or Biochemistry, with at least 5 years of hands-on experience and excellent communication skills in English and Italian. The role offers extensive development opportunities in an innovative and scientific environment.

Servizi

Fascinating field of expertise

Extensive development opportunities

Positive and inspiring workplace

Competenze

• 5+ years of hands-on experience with triple quadrupole systems.
• Experience in customer relationships.
• Willingness to travel up to 50 – 60 %.

Mansioni

• Conduct implementations of Revvity products related to mass spectrometry for newborn screening.
• Provide post-sales application support including troubleshooting and technical guidance.
• Develop new applications for Revvity LC-MS/MS offerings.

Conoscenze

Customer focused problem solver mindset

Strong project and time management skills

Excellent verbal, written, and presentation communication skills

Experience with clinical applications of mass spectrometry

Understanding of small molecule LC-MS/MS workflows

Formazione

Ph.D. or Master’s in Chemistry or Biochemistry

Descrizione del lavoro

The Application Support Scientist Mass Spectrometry consists of top professionals aiming to provide high-level technical/scientific support to our customers throughout the EMEAI region.

This position is mainly focused in supporting newborn screening customers. We are now looking to strengthen the team with another skilled professional. The position is located in Italy.

Role description:

• Conduct implementations of Revvity products and applications related to mass spectrometry, primarily for the newborn screening
• Provide post-sales application support in response to customer enquiries, including troubleshooting, data analysis, technical guidance, education, training and on-site visits
• Develop new applications for Revvity LC-MS/MS offerings to neonatal market
• Provide pre-sales support ex. demonstrations, presentations, LC-MS/MS method development, technical guidance and related activities, both internally and externally.
• Prepare and present technical/scientific seminars to existing and potential customers
• Provide information and consultancy about our solutions, to internal and external customers
• Participation to NPI projects, collaborate with other internal functions, collaborate with external stakeholders (customer, distributor).

Role requirements:

• Ph.D. or Master’s in Chemistry or Biochemistry
• Experience in a similar role
• 5+ years of hands‑on experience with triple quadrupole systems.
• A strong understanding of small molecule LC‑MS/MS workflows and associated informatics, experience with clinical applications of mass spec.
• Experience in customer relationships
• Customer focused problem solver mindset, strong project and time management skills
• Excellent verbal, written, and presentation communication skills in English, Italian language mandatory, other European language skills are considered as an advantage
• Willingness to travel up to 50 – 60 %

What we offer:

• Fascinating field of expertise with well established customers
• Work in a hi‑tech, innovative, team oriented, energetic and scientific environment
• Extensive development opportunities
• Positive and inspiring workplace with great co‑workers
• Truly international working environment