Agent Engineer, Italy (Rome)

Wonderful; Roma; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading AI company in Rome seeks an AI Agent Engineer to design and implement functions guiding AI agents across voice, chat, and email channels. The ideal candidate should have a Bachelor’s degree in Computer Science and be proficient in both Italian and English. Responsibilities include integrating customer APIs, testing with live data, and collaborating with various teams. The position offers opportunities to work on challenging AI solutions in a dynamic environment.

Competenze

• Bachelor’s degree (or higher) in Computer Science or related STEM field.
• Excellent Italian and English, both written and spoken.
• Experience in technical, customer-facing roles is a strong plus.

Mansioni

• Design and implement functions for AI agents across multiple channels.
• Integrate with customer APIs and internal tools.
• Test with live data to measure performance and reliability.

Conoscenze

Excellent Italian

Excellent English

Hands-on skills with APIs

Problem-solving mindset

Attention to detail

Experience in customer-facing roles

Formazione

Bachelor’s degree in Computer Science or related STEM field

Descrizione del lavoro

Wonderful – AI Agent Engineer

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back‑office systems in any language or cultural context.

Role Overview

• Design prompts and implement functions that guide our AI agents across multiple channels (voice, chat, email)
• Integrate with customer APIs, databases, and internal tools so agents can execute real tasks
• Test with live data, measure performance, and fine‑tune for accuracy & reliability
• Collaborate directly with customers to gather requirements, demo solutions, and iterate fast
• Work closely with Product, Engineering, and Customer Success teams to ship high‑quality, production‑ready solutions.
• Contribute to tooling, processes, and documentation that support scalable AI development

Requirements

• Bachelor’s degree (or higher) in Computer Science or a related STEM field
• Excellent Italian and English, written & spoken
• Experience in technical, customer‑facing roles (integrations, solutions engineering, etc.) – a strong plus
• Hands‑on skills with APIs, backend logic, and system integrations
• Problem‑solving mindset, attention to detail, and passion for AI
• Prior experience with conversational AI or large language models – advantage

Seniority level: Not Applicable

Employment type: Other

Job function: Sales and Business Development

Industries: Technology, Information and Internet

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