Account Manager - Italian market

Odoo; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Odoo is seeking an Account Manager for its new Italian office. The role involves managing client relationships, ensuring satisfaction, and driving sales through upselling and contract renewals. The ideal candidate will possess strong communication and negotiation skills, with a genuine interest in software products.

Servizi

Work-life balance with remote work two days a week

Company events

Young, dynamic, and international environment

Coffee, tea, fruit, and snacks

Competenze

• Fluent in Italian (C2) and English.
• 1 to 3 years of experience in IT or Sales.
• Strong relational and communication skills.

Mansioni

• Manage a portfolio of existing clients/partners in Italy.
• Analyze and understand customers' needs in depth.
• Negotiate contract renewals and upsell solutions.

Conoscenze

Communication

Negotiation

Solution-oriented mindset

Organizational skills

Descrizione del lavoro

Are you ready to learn fast and have a real impact at our new Italian office?

As an Account Manager, you will represent the long-lasting commercial point of contact for all your customers. You ensure customer satisfaction and help the company grow by upselling and renewing contracts with existing customers. You will communicate with CIOs, CFOs, and CEOs of small and large companies, revolutionizing the way their business operates!

Key figures:

• Company Growth: 10,000,000
• Growth Rate: 60% year over year
• Offices worldwide: 3,000+

It's not only about sales; it's also about providing value to your clients.

The scope of Odoo's business is so vast that you'll never stop learning. With a bit of creativity, you'll find solutions to most of your clients' pain points. This scope will help you quickly master all aspects of entrepreneurship to advise clients as an expert.

Responsibilities

1. Develop relationships and grow the contract: manage a portfolio of existing clients/partners in Italy;
2. Be the clients' Odoo sales expert and main point of contact: analyze and understand your customers' needs in depth;
3. Increase your customers' use of the solution by offering the right Odoo package: identify potential and encourage future sales (upselling, cross-selling);
4. Demonstrate the product: new apps, features, and versions to end-users;
5. Negotiate contract renewals: from monthly to multi-year subscriptions;
6. Become an Odoo expert: acquire technical and functional knowledge.

MUST HAVE

• Fluent in Italian (C2) and English;
• 1 to 3 years of experience in IT or Sales;
• Strong relational, communication, and negotiation skills;
• Genuine interest in software products;
• Experience as a Project Manager or Consultant;
• Solution-oriented mindset;
• Strong organizational skills: managing around 150-200 clients.

NICE TO HAVE

• Smart, quick learner;
• Ability to work in a dynamic, fast-paced, and competitive environment;
• Passion for IT;
• Opportunity to be among the first Account Managers of the new Odoo subsidiary;
• Experience dealing with various stakeholders: SMEs, CEOs, CFOs, CTOs;
• Engagement with companies across different industries, sizes, and countries;
• Experience working with the leading ERP in various industries.

Our sales department is divided into two parts: Direct sales and Indirect sales.

We are recruiting Account Managers for both departments.

• In Direct Sales, we work directly with clients and Business Analysts implementing Odoo projects.
• In Indirect Sales, we work with clients who choose to implement with an official Odoo partner.

Working at Odoo

A full-time position with attractive benefits and commissions.

Additional Perks

• Go global: Connect with Odooers worldwide and work with clients across Italy;
• Company events;
• Young, dynamic, and international environment;
• Work-life balance with remote work two days a week;
• Perks include coffee, tea, fruit, and snacks;

Our Story & Opportunities

From 1 to 1700 employees in a few years, with an exchange program and the chance to apply for similar positions in other countries.

Diversity & Inclusion

At Odoo, we foster a workplace that is diverse, inclusive, and authentic. We celebrate individuality and welcome all backgrounds, believing that a sense of belonging drives creativity and success.

If you're interested but don't meet every qualification, we encourage you to apply anyway—your skills and potential may be a perfect fit for this or other roles. We look forward to hearing from you!