Account Manager: Client Success & Growth in Logistics

Jd.Com; Bardi; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A logistics provider in Italy is seeking Junior / Senior Account Managers to oversee client accounts and ensure outstanding service. The role involves supporting the Account Management team, managing client communications, and identifying service improvement opportunities. Strong communication skills and a bachelor's degree in relevant fields are preferred. Opportunities for career development and exposure to key clients await the right candidate.

Servizi

Supportive team and mentoring culture

Exposure to key clients and exciting projects

Career development opportunities and on-the-job training

Competenze

• Preferred bachelor's degree or above in relevant fields.
• Detail-oriented and organized with multitasking capability.
• In-depth warehousing/delivery knowledge highly preferred.
• Strong internal and external communication skills required.
• Working language is English; Chinese and Polish are plus.

Mansioni

• Support Account Management team with client requests.
• Handle customer complaints, analyzing root causes.
• Coordinate resources for timely project delivery.
• Monitor account performance and flag issues.
• Attend client meetings and support follow-ups.
• Identify opportunities for upselling and service improvement.

Conoscenze

Detail-oriented

Strong communication skills

Stakeholder management

Formazione

Bachelor's degree in Logistics Management, Business Administration, or related field

Descrizione del lavoro

A logistics provider in Italy is seeking Junior / Senior Account Managers to oversee client accounts and ensure outstanding service. The role involves supporting the Account Management team, managing client communications, and identifying service improvement opportunities. Strong communication skills and a bachelor's degree in relevant fields are preferred. Opportunities for career development and exposure to key clients await the right candidate.