Supervisor Restaurant

Toko Bakmi Kita; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant chain in Jakarta is seeking a Restaurant Supervisor to oversee efficient daily operations and manage the front-of-house team. The ideal candidate will have over 2 years of supervisory experience in the F&B sector, strong leadership and communication skills, and the ability to resolve operational issues effectively. Responsibilities include mentoring staff, preparing performance reports, and ensuring customer satisfaction. This role offers a dynamic working environment focused on quality service.

Qualifications

• Applicants must be no older than 35 years.
• More than 2 years of restaurant supervisory experience (F&B Background Required).
• Experience handling ESB or Famili.

Responsibilities

• Lead, mentor, evaluate FOH staff, provide feedback, and resolve issues.
• Ensure tasks are executed efficiently and to standards by FOH team.
• Develop work schedules, set priorities, and allocate resources.
• Monitor inventory, ensure availability, and control goods flow.
• Identify ways to improve processes and reduce waste.
• Prepare daily/periodic reports on sales and performance.
• Serve as a liaison between management and staff.
• Manage front-of-house staff and ensure smooth service.

Skills

Leadership

People management

Communication skills

Interpersonal skills

Problem solving

Time management

Customer service orientation

Job description

The Restaurant Supervisor's at Toko Bakmi Kita is responsible for ensuring efficient daily operations, overseeing team performance, managing work schedules, ensuring compliance with procedures, resolving operational issues, and acting as a bridge between management and staff to achieve company targets, including managing resources, inventory daily or monthly, and customer satisfaction.

Key Responsibilities

• Lead, mentor, evaluate performance, provide feedback, resolve issues, and maintain morale within the Front Office (FOH) team.
• Ensure all tasks are executed to standards, efficiently, and with high quality by the FOH team.
• Develop work schedules, set priorities, and allocate resources within the FOH division.
• Monitor inventory, ensure availability, and control the flow of incoming and outgoing goods (especially in the warehouse/store).
• Identify ways to improve processes, streamline workflows, and reduce waste.
• Prepare daily/periodic reports on sales, performance, and target achievement.
• Serve as a liaison between management and staff, and handle customer complaints.
• Work on daily, weekly and monthly reports based on the ESB system.
• Manage front‑of‑house (FOH) staff, ensure smooth service, and monitor food/beverage quality.

Qualification & Required Skills

• Applicants must be no older than 35 years.
• More than 2 years of restaurant supervisory experience (F&B Background Required).
• Experience handling ESB or Famili.
• Strong leadership, people management skills, communication & interpersonal skills.
• Problem solving.
• Time management.
• Customer service orientation.

Locations: North Jakarta, South Jakarta, Jakarta, ID.

Manager of Operational (F&B Company), PT YAY ENAK SEMUA.