Store Manager - Sorong

PT. Central Mega Kencana; Sorong; On-site; IDR 667.556.000 - 1.001.336.000; Full time

Job summary

A leading luxury goods retailer in Sorong is seeking a strong Retail Manager who will be responsible for driving sales performance, enhancing customer satisfaction, and developing staff. Candidates must have experience in retail management, especially in the luxury segment, and possess excellent leadership and communication skills. This role involves creating a positive shopping experience and maintaining store operations effectively.

Qualifications

• Proven experience in retail management or service, preferably within the luxury goods industry.
• Strong leadership skills with the ability to inspire and motivate a team.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Set and execute sales performance goals to increase profitability.
• Hire, train, and assess store employees’ productivity and performance.
• Maintain an orderly and presentable appearance of the store.
• Oversee stock and store operations.

Skills

Sales performance

Customer satisfaction

Staff training and development

Leadership skills

Excellent communication

Analytical mindset

Education

Bachelor’s degree or equivalent experience

Job description

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer‑centric attitude.

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employees’ productivity and performance
• Maintain an orderly and presentable appearance of the store
• Oversee stock and store operations

Qualifications

• Bachelor’s degree or equivalent experience
• Proven experience in retail management or service, preferably within the luxury goods industry
• Strong leadership skills with the ability to inspire and motivate a team
• Excellent communication, interpersonal, and customer service skills
• Analytical mindset with the ability to interpret sales data and market trends
• Willing to undergo a background check, including BI checking