Store Coordinator Bogor

PT Asthanesia Global Investama; Bogor; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Bogor, Indonesia, is seeking a Store Manager to oversee daily operations and ensure high standards of customer service. Responsibilities include managing employee schedules, conducting performance evaluations, and maintaining inventory standards. Candidates should possess 1-2 years of retail leadership experience, strong leadership and negotiation skills, and a passion for customer service. Flexibility in working hours is required for this role.

Qualifications

• 1–2 years of experience in a supervisory or leadership role in retail.
• Strong leadership and negotiation skills.
• Passionate about delivering exceptional customer service.

Responsibilities

• Manage daily store operations and ensure SOP compliance.
• Schedule shifts and manage employee time off requests.
• Conduct performance evaluations and feedback.

Skills

Leadership skills

Negotiation skills

Customer service orientation

Detail-oriented

Adaptability

Job description

Responsibilities

• Managing the daily operations of the store, ensuring SOP on Store, and waste management, achieving sales goals.
• Schedule shifts and manage employee time off requests.
• Conduct performance evaluations and provide feedback.
• Address customer inquiries, complaints, and returns and ensure high standards of customer service are maintained.
• Manage stock organization, including receiving and displaying merchandise.
• Conduct regular inventory audits to prevent shrinkage.
• Assist in setting up promotional displays and sales events.
• Analyze sales data to identify trends and opportunities for growth.

Qualifications

• Previous experience in a retail environment, with at least 1–2 years in a supervisory or leadership role.
• Good leadership and negotiation skills.
• Customer-focused with a passion for delivering exceptional service.
• Detail-oriented and proactive in addressing issues.
• Flexible and adaptable to changing business needs.
• Willing to work evenings, weekends, and holidays.