Senior Supply Chain Manager

Galderma; Daerah Khusus Ibukota Jakarta; On-site; IDR 250.000.000 - 350.000.000; Full time

Job summary

A leading dermatology company is seeking a Supply Chain Manager in Indonesia to drive end-to-end supply chain excellence. You will lead a team and collaborate with various functions to enhance operational effectiveness. The ideal candidate will have 7–10 years of experience in supply chain management, particularly in pharmaceuticals or FMCG, and will be proficient in SAP and Power BI. This role offers significant career development opportunities and exposure to regional leadership.

Benefits

Accelerated career path

Direct exposure to regional leadership

Opportunity to shape local business strategies

Qualifications

• 7–10 years’ experience in Supply Chain or Logistics, ideally in pharmaceuticals or FMCG.
• Strong expertise in S&OP and end-to-end supply chain operations.
• Proficient in SAP/ERP and advanced Excel or Power BI.

Responsibilities

• Lead end-to-end supply chain for Indonesia, ensuring compliance and efficiency.
• Oversee partnerships with internal and external stakeholders for optimal performance.
• Manage transportation, warehousing, and operational budgets.

Skills

Supply Chain Management

Logistics

Production Planning

Analytical Skills

Communication Skills

Problem-Solving

Tools

SAP

Power BI

Advanced Excel

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Supply Chain Manager – Indonesia

Join a rapidly growing business as a key member of the Indonesia Leadership Team, driving end-to-end supply chain excellence, strategic planning, and high-impact collaboration across commercial, logistics, and regional functions. This role offers strong career development opportunities, including potential progression into regional supply chain leadership.

Key Responsibilities

• Develop and maintain strong partnerships with internal and external stakeholders to maximize operational effectiveness and business performance
• Act as the central point of contact between commercial teams, 3PL providers, distributors, and regional supply chain leaders
• Supervise and guide the supply chain team, ensuring alignment with business objectives and cross-functional strategies
• Tailor supply chain solutions to evolving business needs, ensuring responsiveness, agility, and continuous improvement
• Analyse supply chain performance, prepare executive reports, and present accurate forecasts to local and regional leadership
• Negotiate service agreements and ensure timely, compliant, and cost-effective execution across all supply chain activities

Strategic Supply Chain Management

• Lead the end-to-end supply chain for Indonesia, covering demand forecasting, supply planning, import, warehousing, distribution, and customer fulfilment
• Develop and implement supply chain strategies that strengthen product availability, customer service levels, and business continuity
• Ensure compliance with BPOM, Customs, MOH, GDP standards, and global/regional supply chain policies
• Drive continuous improvement initiatives focused on efficiency, lead-time reduction, process optimisation, and innovation

Demand & Supply Planning

• Lead and improve the S&OP process, collaborating closely with Sales, Marketing, and Finance
• Deploy S&OP in-market and enhance demand planning accuracy for both sell-in and sell-out
• Manage replenishment with SEA-RDC to maintain optimal stock levels while minimizing obsolescence
• Support the commercial team on new product launches, forecasting, phase-in/phase-out management, and promotion planning
• Monitor key KPIs: Forecast Accuracy, Service Level, Inventory Turns, and Working Capital

Import & Logistics Management

• Oversee the complete import process, ensuring documentation accuracy and regulatory compliance
• Coordinate with freight forwarders, customs brokers, and 3PL partners to achieve reliable OTIF performance
• Lead warehousing and distribution operations in accordance with GDP standards
• Implement logistics KPIs to track service, cost, and quality performance

Customer Fulfilment

• Ensure excellent customer service through timely deliveries, accurate documentation, and proactive communication
• Manage escalations, conduct root-cause analysis, and drive corrective actions to prevent future disruptions
• Support key commercial activities including launches, transitions, and promotional cycles

People Leadership & Team Development

• Lead, develop, and mentor a team
• Set goals, KPIs, and capability development plans
• Foster a collaborative, high empathy, “family culture” team environment where coaching and motivation are central

Budget, Compliance & Reporting

• Manage transportation, warehousing, and operational budgets to deliver cost-effective performance
• Ensure compliance with SOPs, BPOM regulations, import requirements, and internal audit standards
• Present monthly supply chain performance to local and regional leadership
• Maintain accurate data and reporting in SAP/ERP, Power BI, and planning systems

Candidate Profile

Essential Experience & Skills

• 7–10 years’ experience in Supply Chain, Logistics, or Production Planning, preferably in pharmaceutical or FMCG
• Strong expertise in S&OP, demand/supply planning, and end-to-end supply chain operations
• Proficiency in SAP/ERP systems and advanced Excel or Power BI (automation & dashboarding experience preferred)
• Excellent analytical skills, problem-solving ability, and attention to detail
• Strong communication skills in English and Bahasa Indonesia
• Ability to lead teams, influence stakeholders, and make decisions under pressure

Soft Skills & Culture Fit

• High empathy, collaborative mindset, and ability to guide a junior, close-knit team
• A hands‑on working manager who leads by example
• Strong stakeholder engagement and relationship‑building capability
• Adaptability, resilience, and a growth‑oriented mindset

What We Offer

• Member of the Indonesia Leadership Team
• Direct exposure to regional supply chain leadership (SE Asia)
• Accelerated career path — potential to progress into Supply Chain Head (SE Asia or larger markets)
• Opportunity to shape a growing business and build process excellence
• Meaningful impact on both local and regional supply chain strategies