Senior French Retention Specialist – Bali

Blue Ads Media Group Ltd.; Provinsi Bali; On-site; IDR 668.002.000 - 1.002.005.000; Full time

Job summary

A dynamic company in Bali is seeking a French Retention Agent with at least 11 years of experience. The ideal candidate will have strong communication skills in French and English, along with proven abilities in customer retention strategies. Responsibilities include managing client relationships and addressing concerns to improve customer satisfaction. This position is perfect for candidates who can work independently and as part of a team.

Qualifications

• Minimum of 11 years of experience in a similar retention or customer service role.
• Fluency in French and excellent communication skills in English.
• Strong problem-solving and interpersonal skills needed.

Responsibilities

• Manage and retain existing French-speaking clients through proactive communication.
• Address customer concerns and resolve issues efficiently.
• Develop and implement retention strategies tailored to client needs.
• Collaborate with sales and customer support teams.

Skills

Fluency in French

Excellent communication skills in English

Strong problem-solving skills

Interpersonal skills

Ability to work independently

Ability to work as part of a team

Job description

A dynamic company in Bali is seeking a French Retention Agent with at least 11 years of experience. The ideal candidate will have strong communication skills in French and English, along with proven abilities in customer retention strategies. Responsibilities include managing client relationships and addressing concerns to improve customer satisfaction. This position is perfect for candidates who can work independently and as part of a team.