Senior Business Analyst

PT Trinusa Travelindo; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology firm in Jakarta is seeking a Senior Business Analyst to join their team. In this role, you will ensure IT compliance, manage cloud spending, and support various technology programs. The ideal candidate has over 3 years of experience in a technology environment, with strong skills in business analysis, policy development, and stakeholder engagement. Join a dynamic workplace committed to innovation and growth.

Qualifications

• 3+ years of experience as a Business Analyst in a technology-focused environment.
• Experience in crafting and implementing IT policies, standards, or guidelines.
• Understanding of compliance frameworks like ISO 27001, SOC 2, PCI DSS.
• Familiarity with FinOps or cloud cost management principles.
• Analytical and problem-solving skills with the ability to synthesize complex information.

Responsibilities

• Lead compliance readiness and policy development.
• Drive FinOps initiatives and analyze cloud usage data.
• Manage the IT portfolio and ensure alignment with strategic goals.
• Engage stakeholders to gather requirements and build consensus.
• Provide analysis support for various technology programs.

Skills

Business Analysis

Policy and Governance

Compliance Knowledge

FinOps

IT Portfolio Management

Analytical Skills

Communication

Proactive Mindset

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

We are looking for a Senior Business Analyst to join our Technology Standards and Program Management team. In this role, you will be a critical part of ensuring our IT landscape is compliant, efficient, and strategically aligned. You will take the lead on a range of activities, from shaping our technology governance to managing our IT portfolio and optimizing our cloud spending. This role requires a proactive and experienced professional who can translate complex requirements into actionable policies and drive their adoption across the organization.

What You'll Do:

Compliance & Policy Development: Serve as a subject matter expert for compliance readiness and preparation. You will be responsible for creating, updating, and socializing IT policies, standards, and guidelines that align with industry best practices and regulatory requirements.

FinOps & Cost Management: Own and drive FinOps initiatives to manage and optimize our cloud spending. You will analyze cloud usage data, identify areas of waste, and work with engineering teams to implement cost‑saving measures without compromising performance or reliability.

IT Portfolio Management: Manage and maintain our IT portfolio, ensuring it is accurately documented and aligned with our strategic goals. You will track the health of key technology assets, support the governance process for new technology adoptions, and report on the overall portfolio to leadership.

Stakeholder Engagement: Collaborate with a wide range of stakeholders, including engineering teams, finance, security, and legal, to gather requirements, build consensus, and drive the adoption of our standards and programs.

Program Support: Provide business analysis support for a variety of technology programs, including documenting requirements, defining success metrics, and monitoring program progress.

Requirements

What We're Looking For:

Experience: A minimum of 3 years of experience as a Business Analyst, specifically in a technology‑focused environment.

Policy & Governance: Proven experience in crafting, implementing, and managing IT policies, standards, or guidelines.

Compliance Knowledge: A solid understanding of compliance frameworks (e.g., ISO 27001, SOC 2, PCI DSS) and the ability to translate their requirements into practical business processes.

Financial Acumen: Experience with FinOps or cloud cost management principles. You should be comfortable working with financial data to drive business decisions.

IT Portfolio Management: Familiarity with IT portfolio management concepts and a proven ability to manage and report on technology assets.

Analytical Skills: Strong analytical and problem‑solving skills, with the ability to gather, analyze, and synthesize complex information from multiple sources.

Communication: Excellent written and verbal communication skills, with the ability to present complex topics clearly and concisely to diverse audiences.

Proactive Mindset: A self‑starter who can take initiative, operate with minimal supervision, and drive projects from conception to completion.

Nice to Haves (Not Required, but a Plus):

• Certification in Business Analysis (e.g., CBAP, CCBA).
• Experience with a specific cloud provider's FinOps tools (e.g., AWS Cost Explorer, GCP Cost Management).
• Familiarity with project management methodologies (e.g., Agile, Scrum).

If you like wild growth and working with happy, enthusiastic over‑achievers, you'll enjoy your career with us!

Traveloka (traveloka.com) is a tech startup based in Jakarta. We aim to revolutionize the Indonesian travel marketplace and make it more accessible to travelers across the country. Since it is a mammoth of a task, we'd love to have talented people from diverse backgrounds who can help us achieve our mission. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.