Results-Driven Telemarketing Team Leader

English 1 Swara Group; Banten; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading educational service provider in Indonesia is searching for a Team Supervisor to lead telemarketing teams. Responsibilities include monitoring performance, developing strategies to enhance results, and providing coaching. Ideal candidates should have at least 1 year of experience in telemarketing, strong communication and negotiation skills, and an adaptable mindset. Those with a background in education or service industries are preferred. The role may require working on a shifting schedule.

Qualifications

• Preferably experienced in telemarketing for a minimum of 1 year, especially in a supervisory role.
• Strong target and result-oriented mindset.
• Excellent communication, persuasion, and negotiation skills.

Responsibilities

• Monitor team performance and address issues.
• Develop strategies to improve team output.
• Provide training and evaluations to team members.
• Prepare performance reports for management.

Skills

Target-oriented mindset

Communication skills

Persuasion skills

Negotiation skills

Adaptability

Job description

A leading educational service provider in Indonesia is searching for a Team Supervisor to lead telemarketing teams. Responsibilities include monitoring performance, developing strategies to enhance results, and providing coaching. Ideal candidates should have at least 1 year of experience in telemarketing, strong communication and negotiation skills, and an adaptable mindset. Those with a background in education or service industries are preferred. The role may require working on a shifting schedule.