Remote Credit Reporting Manager

Medium; Remote; IDR 200.000.000 - 300.000.000; Full time

Job summary

A financial services company in Indonesia is seeking a Credit Reporting Manager to lead credit reporting operations. This role involves managing relationships with reporting partners, performing data validations, and collaborating with internal teams to enhance reporting processes. Ideal candidates will have 3–5+ years in credit reporting or related fields and strong communication skills. Benefits include competitive compensation, flexible paid time off, and comprehensive healthcare coverage.

Benefits

Competitive compensation and equity packages

Flexible paid time off

Fully covered healthcare

16 weeks of paid parental leave

Qualifications

• 3–5+ years of experience in credit reporting operations, payments, lending, or financial services.
• Strong communication and relationship management skills.
• Ability to work with data and tools (e.g., SQL) for validation and investigation.
• Collaborative mindset with a proactive approach to problem-solving.
• Familiarity with credit reporting standards (Metro 2, FCRA) and dispute processes.

Responsibilities

• Act as the primary relationship manager with third-party reporting partners.
• Communicate proactively with internal stakeholders about external reporting requirements.
• Perform data pulls and validations to support credit reporting issue resolution.
• Partner with internal teams to understand data flows and identify root causes of issues.
• Track and document issue trends to prioritize engineering and process improvements.
• Assist the credit disputes team in resolving customer disputes accurately and timely.
• Maintain knowledge of bureau reporting standards and operational dependencies.

Skills

Credit reporting operations

SQL

Problem-solving

Relationship management

Data validation

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Credit Reporting Manager. In this role, you will serve as the central operational lead for all credit reporting activities, acting as the primary liaison between various internal teams and external reporting partners. Your expertise will play a crucial role in enhancing credit reporting processes while promoting system improvements. This is an excellent opportunity for a detail-oriented professional who thrives in collaborative and dynamic environments, balancing high-level relationship management with hands-on data work.

Accountabilities

• Act as the primary relationship manager with third-party reporting partners, managing escalations and issue resolution.
• Communicate proactively with internal stakeholders about external reporting requirements, expectations, and timelines.
• Perform data pulls and validations to support credit reporting issue resolution.
• Partner with internal teams to understand data flows and identify root causes of issues.
• Track and document issue trends to prioritize engineering and process improvements.
• Assist the credit disputes team in resolving customer disputes accurately and timely.
• Maintain knowledge of bureau reporting standards and operational dependencies.

Requirements

• 3–5+ years of experience in credit reporting operations, payments, lending, or financial services.
• Strong communication and relationship management skills.
• Ability to work with data and tools (e.g., SQL) for validation and investigation.
• Collaborative mindset with a proactive approach to problem-solving.
• Familiarity with credit reporting standards (Metro 2, FCRA) and dispute processes.

Benefits

• Competitive compensation and equity packages.
• Leading configured work computers of your choice.
• Flexible paid time off.
• Fully covered, high-quality healthcare, including dependent coverage.
• Access to additional health services like One Medical and option to enroll in an FSA.
• 16 weeks of paid parental leave for primary caregivers; 8 weeks for all new parents.
• Access to industry-leading technology to foster innovation and productivity.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1