Onboarding Listing Consultant

Lamudi.co.id | Teman Tepercaya Cari Properti; Provinsi Bali; On-site; IDR 666.777.000 - 1.000.167.000; Full time

Job summary

A leading PropTech company is seeking an Onboarding Listing Consultant in Bali to support property listings on the platform. Responsibilities include managing communications with property owners, ensuring listing accuracy, and supporting sellers throughout the onboarding process. Candidates should possess strong communication skills, be detail-oriented, and have experience in client support. This role offers career growth opportunities and attractive benefits within a dynamic team environment.

Benefits

Career progression opportunities

Attractive salary and benefits

Support from regional teams

Qualifications

• Strong communication skills with a proactive, can-do attitude.
• Organized, detail-oriented, tech-savvy, and able to work independently.
• Previous experience in admin, coordination, or client support roles is preferred.

Responsibilities

• Contact property owners to guide them through the listing process.
• Regularly follow up with sellers for updates on listings.
• Create and verify property listings, ensuring compliance and quality.
• Build and maintain project pages and update price lists.
• Coordinate with internal agents and external sellers to resolve discrepancies.
• Manage agreements and supporting documents with sellers.
• Provide professional communication to create positive onboarding experiences.

Skills

Strong communication skills (written & verbal)

Organized and detail-oriented

Customer service mindset

Proficiency in Google Sheets and Excel

Ability to work independently

Basic knowledge of real estate

Job description

FazWaz is part of SEA Connect Group, which includes Lamudi, DotProperty, MyProperty, Trovit, and exclusive partnerships with Realtor.com and RealEstate.com.au across Southeast Asia. We operate one of the largest PropTech and online real estate ecosystems in the region, combining:

• High-traffic real estate portals
• Proven lead-generation engines
• Advanced CRM and transaction tools
• Fast-scaling brokerage operations across Thailand, Bali, the UAE, and the Philippines

With millions of monthly visitors, strong inbound demand, and industry-leading tools, we are building FazWaz Bali into one of the most disciplined, scalable brokerages in Southeast Asia. This role is a chance to join a high-performance, tech-enabled brokerage and build the operational foundation that helps the Bali team scale fast.

About this role

The Onboarding Listing Consultant is responsible for supporting the onboarding and maintenance of property listings on the platform. This role ensures listings are accurate, complete, and up to date, while coordinating closely with agents, property owners, developers, and internal teams.

Key responsibilities

• Seller Communication: Contact property owners via calls and messages to guide them through the listing process and ensure their property details are submitted accurately and on time
• Listing Updates & Follow-ups: Regularly follow up with sellers to confirm availability, pricing, and any required updates to keep listings current and reliable on the website
• Listing Management: Create, verify, and approve property listings, ensuring all content (details, photos, documents) meets quality and compliance standards
• Project Page & Price List Management: Build and maintain project pages, update unit availability and price lists, and ensure accurate information is displayed at all times
• Coordination & Support: Work closely with internal agents and external sellers/developers to request missing information, resolve discrepancies, and maintain high-quality data across all listings
• Contract & Document Handling: Manage agreements and supporting documents from sellers and developers to ensure proper compliance and mutual clarity on terms
• Customer Engagement & Service: Provide professional and timely communication through calls, chats, and emails to create a positive onboarding experience and strengthen trust with property owners

Is this you?

• Strong communication skills (written & verbal)
• Organized, detail-oriented, and tech-savvy
• Customer service mindset with a proactive, can-do attitude
• Proficiency in Google Sheets, Excel, and web-based platforms
• Ability to work independently and as part of a team in a fast-paced environment
• Basic knowledge of real estate is a plus
• Previous experience in admin, coordination, or client support roles is preferred

What you get with FazWaz

• Being part of Southeast Asia’s leading PropTech ecosystem
• Real career progression: clear growth path into Senior Operations roles or Regional Ops roles
• Attractive salary and benefit packages
• Work within a powerful network including FazWaz, Lamudi, DotProperty, MyProperty, and Trovit
• Shape the systems, processes, and reporting for one of the most active brokerages on the island
• Strong support from regional teams

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.