Luxury Lobby Concierge — First-Impression Host

Hilton Worldwide, Inc.; Jawa; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company is seeking a Lobby Greeter to provide exceptional first impressions and personalized service to guests at Conrad Bali. The ideal candidate will have at least 2 years of experience in customer care in the hospitality industry and present themselves impeccably. Responsibilities include welcoming guests, coordinating with various teams for seamless service, and maintaining the lobby atmosphere. This position offers an opportunity to work in a fast-paced, luxury environment.

Qualifications

• Minimum of 2 years as a Guest Relation / Customer Care Executive in the hospitality industry.
• Impeccable grooming and professional presentation.
• Ability to remain calm, courteous, and polished in a fast-paced luxury environment.

Responsibilities

• Welcome all guests with warmth, poise, and professionalism.
• Create a memorable first impression through attentive, personalized interaction.
• Coordinate closely with front office, security, and operations teams.

Skills

Customer Care

Verbal Communication

Interpersonal Skills

Attention to Detail

Service Excellence

Education

University Graduate / Hotel Management Diploma

Job description

A leading global hospitality company is seeking a Lobby Greeter to provide exceptional first impressions and personalized service to guests at Conrad Bali. The ideal candidate will have at least 2 years of experience in customer care in the hospitality industry and present themselves impeccably. Responsibilities include welcoming guests, coordinating with various teams for seamless service, and maintaining the lobby atmosphere. This position offers an opportunity to work in a fast-paced, luxury environment.